S.
With Language Line Services, customers call in the language of
their choice to inquire about their bill, set-up phone service, change
or add services such as SBC Long Distance or SBC Yahoo! DSL, or have
other questions answered.

(a) Interpreter services are provided by SBC California Customer
service through Language LineServices , Inc. Cingular is a
registered trademark of Cingular Wireless LLC.

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"This works particularly well in fields where non-English-speaking clients
can get most or all of the information they need from an automated system,"
says Jennifer Gilbert, The Translation Station's Marketing Director.
The "2004 Diversity Award" was presented to SBC Communications by
Language Line Services(a), the world 's largest provider of
over-the-phone interpretation. (C)
2004 SBC Knowledge Ventures, L. (C) 2004 SBC Knowledge
Ventures, L.

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For more information contact:
Jack Bernstein
310-792-3637
Internet Fax: 509-984-3576
jack@thetranslationstation.
"It's an honor to win this award because the SBC family of
companies is committed to understanding and serving the unique needs
of our diverse California customer base," said Jody Garcia, SBC Vice
President of Diverse Markets Group. SBC California later expanded in-language
customer service support to include call centers in six additional
languages: Mandarin, Cantonese, Vietnamese, Tagalog, Japanese and
Korean. is a Fortune 50 company whose
subsidiaries, operating under the SBC brand, provide a full range of
voice, data, networking, e-business, directory publishing and
advertising, and related services to businesses, consumers and other
telecommunications providers.

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"Not only is it the right thing to
do, but providing telecommunications and entertainment services to
consumers in their own language is a sound business strategy for the
company."
SBC California customers can access SBC Language Lines customer
service at no charge by dialing 1-800-203-8600. All rights reserved.

Countries [TLD]: Countries where the language is spoken [TLD country codes which can often be matched with the language] Open Directory About the directory in this language - Entry pages to dmoz.

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In the 1980s, the SBC family of companies
began providing customer service in Spanish to meet the needs of the
growing Latino population.

org/rdf/.

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, As the global economy
expands, and as the population of foreign-born-residents living in the U.
The Translation Station, a 13-year old translation and interpretation
company , now offers Interactive Voice Response (IVR) system recordings in any
of 150 foreign languages.

SBC Communications Inc.

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Sample addition to descriptions of languages: Language Language name in English - ISO 639: 2-letter code; NISO Z39.

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Press 1 for English Press 2 for Spanish Press 3 for Urdu Press 4 for Macedonian

"
According to the U. The top 10 languages for the
number of incoming calls are Russian, Armenian, Farsi, Punjabi,
Portuguese, Hmong, Arabic, French, Thai and Cambodian .

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increases, businesses, healthcare providers, and government agencies, are
being asked to accommodate the needs of people who speak languages other than
English. SBC holds a 60 percent ownership
interest in Cingular Wireless, which serves 49.P.

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And, second, we offer document translation services between English and any of
150 foreign languages," says Gilbert.

SBC Communications Receives ``2004 Diversity Award'' from World's Largest Language Services Provider

, a company that
specializes in translations and language interpretation.

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The first contact with clients is often by telephone, and more and more
businesses, hospitals, and government agencies, are making accommodations in
their telecommunications systems.S.8% of the population, who were natives of other
countries. (NYSE: SBC) has been honored for the
company's commitment to serving consumers in more than 150 languages.

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REDONDO BEACH, Calif .
The award recognizes the company for providing Interpreter
service(a) free of charge in more than 150 languages, and for reaching
out to California's ethnic communities through creative outdoor media,
direct-mail, ethnic festivals and outreach programs, and advertising
in select ethnic periodicals and newspapers.

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By comparison, in 1990, some 20 million people, or 7.1 million wireless
customers .

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had
33 million people, 11.sbc.P. SBC logos are
trademarks of SBC Knowledge Ventures, L.

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Census bureau, at the end of 2002, the U.9% of the
population, had been born abroad.----

Language Line Services recognizes SBC companies for outstanding
corporate leadership in serving customers of all languages and
cultures

SBC Communications Inc. SBC companies also
now offer satellite TV service.P.

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"
The Translation Station supports its clients with two additional language
services .com

"
Garcia points out that SBC representatives are fielding calls from
consumers in more than 100 languages.

Both the category headers and site descriptions should be written in the language of the sites they link to.

org/world.

.

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This category contains the non-English language versions of the Open Directory Project.

For information about encodings/charsets used: please see the 'terms ' file in http://dmoz.

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"Now it's not unusual for a client to ask us to input
a dozen or more languages , and many require the more exotic languages, such as
Haitian Creole, Hmong, Farsi, Arabic, Hindi , Armenian, Azerbaijani, and so
on.P.

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org/World/.

sections

slovensko makedonski

Business Editors/Technology Editors

SAN RAMON , Calif. "It is a model for all other
organizations that aspire to understand the cultures of their
customers and to communicate in the languages their customers prefer -
their own.

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"The
financial community is probably the biggest user of the service since
virtually all account information can be retrieved over the phone.com

SBC is a registered trademark of SBC Knowledge Ventures, L.

53: 3-letter code Resources: Linguistics' category about the language - Other: Ethnologue lookup e.

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Additional information about SBC and
SBC products and services is available at www.

html, or in the unofficial FAQ.

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"First, for those that need to have more in-depth conversations with their
clients we now provide both Over-The-Phone and Onsite Interpretation services.

The Translation Station , one of the nation's largest language companies,
has provided translation and interpreter services to many of the Fortune 500
corporations, Top 100 intellectual property and international trade law firms,
and government offices, including, the Department of Defense, NASA, the U.
"The SBC family of companies has distinguished itself as a true
corporate citizen," said Louis Provenzano, senior vice president of
sales for Language Line Services.

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"When we started the service several years ago, we primarily worked with
Spanish," adds Gilbert.S.
International Trade Representatives, and The White House. The service is free to customers. SBC companies provide high-speed DSL Internet access lines
to more American consumers than any other provider and are among the
nation's leading providers of Internet services.