boating-industry.com
Watch Captain, the only Microsoft.D.
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J.
canoes pirogues
com, Watch Captain, SHURflo and the Marine Retailers
Association of America. Visit http://www
., Virginia Beach, Va. As a Microsoft Certified Partner,
Watch Captain can offer its customers the
advantage of Microsoft's continuous
research and development as well as the ease of a true Windows
-based
application. Customers who get their boats fixed right the first
time are 60 percent more
satisfied with their dealers and boats overall.
Pontoon segment
With significant year
-over-year gains in customer satisfaction, Manitou
receives its first award, ranking highest in the
pontoon boat segment.D. Additional information is available at
http://www.shipwright canoes
com
GE Commercial
Distribution Finance, Hoffman Estates, Ill.com each month to
shop more than 100,000 new and used
boats by brand, boat type, dealer, region
or price. Through innovative product design, superior
service and close customer relationships, SHURflo's solutions support the
growth of the marine
industry and ensure the satisfaction of boaters around
the world. Regal, with substantial gains
from 2005, and
Rinker follow Sea Ray in the rankings, respectively.
Bennington, Premier, Harris
FloteBote and Aqua Patio, respectively, follow
Manitou in the rankings.D.shipwright fabricates
"
"While most industry
awards are given to those dealers that sell the most
boats, our Top 100 program will be much more
qualitatively focused," said Matt
Gruhn, Editor-in-Chief of Boating Industry, "thereby leveling the
playing
field for all dealers and directing consumers to those dealers that can best
deliver on
the dream that boat ownership promises. A commitment to quality is at the heart of SHURflo's success
,
beginning in the company's state-of-the art product testing and quality
control labs at its Cypress
, Calif. In
particular, we see a substantial decline in quality in the pontoon and bass
boat segments
.watercraft titling
, GE Commercial
Finance, Yamaha, boats.evinrude.com
boats.watchcaptain., Bass Cat, Correct
Craft,
Cobalt, Grady-White, Manitou, Regal and Sea Ray rank highest in customer
satisfaction in
seven boat segments included in the J.com/cgi-bin/prnh/20050527/LAF028LOGO-a )
The study, now
in its fifth year, measures owner satisfaction with new
boats among 78 boat brands in seven segments:
ski/wakeboard, fiberglass bass
boats, small runabouts (16 to 19 feet), large runabouts (20 to 29
feet),
coastal fishing (17 to 28 feet), pontoons and express cruisers (24 to
33 feet). The study
finds that service is done correctly just
77 percent of the time.
The 2006 Boat Competitive
Information Study is based on responses from
12,255 owners who registered a new boat between June
2004 and May 2005.dollies rovensko
To help bring the Boating Industry Top 100 to life, Ehlert Publishing
Group
, the magazine's parent company, created the Leadership Alliance -- an
elite group of the marine industry
's leading suppliers., has
been delivering quality recreational experiences for people around the
world
for more than six decades. In 2001 Evinrude and Johnson outboard engines
joined the Bombardier
family, and in 2003 after extensive R+D, the company
released Evinrude E-TEC, which revolutionized
the outboard engine industry., creates
customized financing programs to help manufacturers sell more
products and
dealers stock optimal levels of inventory to drive more sales. Visit:
http://www
., has quickly become a leader in product
quality and technology by providing superior value and customer
satisfaction.
Six boat brands have been added to the study for 2006: Sailfish, Parker
and
Sea Boss are included in the coastal fishing segment; Champion in the bass
boat segment; and Sunchaser
and Bentley in the pontoon segment. Following Grady-White in
the rankings are Triton, Parker, Scout
and Sailfish, respectively. Sales in 2005 were
$6.nickels pirogues
MINNEAPOLIS, Buying and servicing a boat
is about
to become a much easier task for consumers around the country when Boating
Industry magazine
announces its inaugural Top 100 Dealers, a ranking of those
marine dealers that are unsurpassed in
overall business operations, customer
service, marketing and professionalism, later this fall.
BRP
also produces such innovative products and brands as Sea-Doo watercraft
and sport boats, Ski-Doo
and Lynx snowmobiles, Rotax karts and engines and
Bombardier ATVs and utility vehicles. Visit: http:
//www."
While marine sales and service is improving, it still lags substantially
behind other
industries, including automotive.
Bass boat segment
For a second consecutive year
, Bass Cat ranks highest in the bass boat
segment.D.
J.waterbikes nickels
With more than
50 years of
experience serving the marine industry, CDF supports its customers
with the industry's most knowledgeable
staff and provides a single point of
contact for support. CDF is a recognized leader in the marine
industry
because it is dedicated to helping customers improve cash flow and grow their
business
though an array of financing programs and services.com
Yamaha Marine Group, Kennesaw, Ga
.
The company has built a strong brand and loyal customer base in the marine
market for its outboard
engines as well as its Skeeter, Century and G3 boat
brands. As an Internet marketplace, boats.com
/default.
Ranger, Champion and Triton, respectively, follow Bass Cat in the segment
rankings.dadlani@jdpa
.pirogues nickels
These companies were
invited to participate because they possess as one of their corporate values
a
true belief in and commitment to raising the bar of professionalism across all
marine industry
sectors, particularly for dealers. More than 1 million people visit boats.shurflo.com
The
Marine Retailers Association of America (MRAA) is the leading
not-for-profit organization aimed at
promoting the recreational marine
industry and the welfare of the marine retailer.asp?ID=2006026
About J.
endure flatwater
Visit: http://www.boats.trampolines hydrobikes
com
Bombardier Recreational Products
(BRP US, Inc.Net-based dealer management technology
built specifically for the marine industry, makes
life easier for dealers by
streamlining everyday business processes. As a result, not only
are
dealers better informed, they are able to better manage their resources,
serve their customers and
sell more boats. The association raises the
standards of retailing within the industry, provides
its members a common
source of information concerning all aspects of marine retailing and serves
as
the voice within the industry and in Washington regarding issues concerning
marine dealers
nationwide. Overall customer satisfaction index scores are based on performance
in nine categories:
cabin; engine; ride/handling; helm/instrument panel;
design/styling; sound system; maintenance; water
sports; and fishing.
Coastal fishing segment (17 to 28 feet)
Grady-White ranks highest
in the coastal fishing segment for a fifth
consecutive time, receiving the highest segment ratings
in the areas of engine
and ride/handling, as well as sales satisfaction.D.0 billion.com. http://www
.dollies trampolines
com
SHURflo has been the marine industry's leading supplier of plumbing
products for more
the 20 years. Visit:
http://www.jdpower.endure nickels
"Marine dealers are on the front line with
consumers
every day, and this is one way we can help provide much needed
benchmarking information for all other
dealers to measure themselves against.
Boating Industry magazine, along with the Leadership Alliance
, will
announce the 2005 Top 100 at an invitation-only gala awards ceremony in Las
Vegas on November
10, 2005.com/news/releases/pressrelease., J. J. Power and Associates Media Relations Contacts:
John Tews Peter Dadlani
Director, Media Relations Supervisor, Media
Relations
Troy, Mich. Westlake Village, Calif.lapointe nickels
com has distinguished itself as
one of the most effective and
convenient pathways for boat dealers, builders and resellers to get
in front
of boat seekers.
"We are seeing a lot of success in the ski/wakeboard segment in
attracting
new boaters, while pontoons have declined substantially in this area," said
Sorensen
.mcgraw-hill.trailerable catamarans
"The Boating Industry Top 100 will, in short order, become the most
coveted
award in the marine market," explained Tammy Galvin, Group Publisher
for Ehlert's trade magazines
.Send2Press. On a positive note, it appears some of the industry
initiatives to improve dealer satisfaction
are working, with trending
continuously improving over the past four years. Power and Associates
Headquartered in Westlake Village, Calif. Power and Associates is an
ISO 9001-registered global
marketing information services firm operating in
key business sectors including market research,
forecasting, consulting,
training and customer satisfaction.inflatables pirogues
yamaha-motor.com is a 24/7 virtual showroom
for its dealers and builders. boats.html
This release was issued on behalf of the above
organization by
Send2Press(TM), a unit of Neotrope(R).
"This is the first dip in product satisfaction
that we've seen in five
years," said Eric Sorensen, director of the marine practice. However, fewer
than one-half of
the dealers are offering their customers a test ride, which is a simple way to
improve
overall sales and product satisfaction.
While the industry is making efforts to grow boating
, there has actually
been a decline in the percentage of first-time buyers, falling from 28 percent
of all respondents in 2003 to 26 percent in 2006. Bass Cat, Ranger and Champion all receive a boost
from using
high-technology, high-horsepower engines.
Express cruiser segment (24 to 33
feet)
With particularly high ratings in product quality, owner loyalty and
dealer sales and
service, Sea Ray ranks highest among express cruiser boats
for a fourth consecutive time.com
(i) Not all segments include every factor.n2 dollies
, headquarters.J.D. Power and Associates Reports:
Bass Cat Correct Craft Cobalt Grady-White Manitou Regal and Sea Ray Rank Highest in Satisfying
New-Boat Owners
(248) 312-4119 (805) 418-8103
peter.mattes dinghies
In 2000, the company
introduced its High Pressure Direct Injection
technology that swept the top three industry awards
for innovation, design and
engineering -- the marine equivalent of racing's Triple Crown.newscom
.(i)
The study finds that as expectations among new-boat owners increase,
overall customer
satisfaction has declined in five of seven boat segments. Four Winns, Crownline, Sea Ray and Glastron
,
respectively, follow Regal in the segment rankings. The firm's quality and satisfaction
measurements
are based on responses from millions of consumers annually.
Power and Associates is a business unit
of The McGraw-Hill Companies.n2 flatwater
http://mraa.
All of the boat segments decline in product satisfaction
, with the exception
of large runabouts and express cruisers, which improve slightly from 2005. Cobalt
leads the segment by a wide margin, receiving the highest
ratings in all seven feature categories
. Regal, Crownline, Sea Ray and
Chaparral, respectively, follow Cobalt. Correct Craft is followed
in the segment rankings by MasterCraft,
which records considerable improvements in overall satisfaction
from 2005.
dinghies n2
That exposure results in significant numbers of
qualified leads and ultimately more
boats sold.com is owned by Trader
Publishing Co. Power and Associates
2006 Boat Competitive Information
Study(SM) released today.
(Logo: http://www.hydrobikes shipwright
-based
Affinity Group Inc. "This drop is
driven
in part by an increase in the number of reported problems per boat.jdpower.This category is for sites
offering online sales of all types of boats.
braidwood lapointe
, is the most authoritative and widely respected magazine
serving the marine industry.gecommercialfinance. A more recent
award-winning and industry-defining
introduction is the F225, the world's
first V6 four-stroke outboard.
Ski/wakeboard segment
Correct Craft ranks highest in the ski/wakeboard segment for a fourth
consecutive time, receiving
the highest ratings in five of seven feature
categories. Power and Associates.
The Corporation
has more than 290 offices in 38 countries.D.trailerable pontoon
Boating Industry Magazine Announces 2005 Top 100 and Leadership
Alliance
"
The 2005 Leadership Alliance members include: BRP US Inc. Visit: http://www.
Dealer Performance Improves While Customer Product Satisfaction Declines
WESTLAKE VILLAGE
, Calif. Bass Cat also receives the highest index score in the study.
Bass Boat Segment Ranking
(Based on a 1,000-point scale)
Manufacturer Index Score
Bass Cat 925
Ranger
899
Champion 880
Triton
873
Skeeter 861
Bass Boat Segment Average
861
Stratos 836
Nitro
829
Coastal Fishing Segment Ranking
(Based on a 1,000-point
scale)
Manufacturer Index Score
Grady-White
888
Triton 871
Parker
838
Scout 833
Sailfish
831
Century 815
Hydra
-Sports 814
Boston Whaler 809
Polar 809
Cobia 802
Sea Hunt 802
Coastal Fishing Segment Average
800
Key West 798
Triumph
795
Seaswirl 793
Aquasport
788
Pro-Line 778
Wellcraft
771
Angler 761
Trophy
746
Sea Boss 741
Sea Fox 739
Express Cruiser Segment Ranking
(Based
on a 1,000-point scale)
Manufacturer Index Score
Sea
Ray 809
Regal 807
Rinker 792
Express Cruiser Segment Average
773
Chaparral 743
Bayliner
727
Pontoon Segment Ranking
(Based on a 1,000-point scale)
Manufacturer
Index Score
Manitou 835
Bennington 832
Premier
829
Harris FloteBote 818
Aqua Patio
813
G3 811
Crest
808
Lowe 797
Sweetwater
796
Weeres 794
Pontoon Segment
Average 790
Playbuoy 778
Starcraft
774
Bentley 768
Odyssey
763
SunTracker 720
Small Runabout Segment Ranking (16 to 19 feet)
(Based on a 1,000-point scale)
Manufacturer
Index Score
Regal 822
Four Winns 793
Crownline
788
Sea Ray 762
Glastron
761
Stingray 754
Larson
744
Small Runabout Segment Average 742
Chaparral
739
Maxum 714
Tahoe
714
Bayliner 710
Large Runabout Segment Ranking (20 to 29 feet)
(Based on a 1,000-point scale)
Manufacturer
Index Score
Cobalt 896
Regal 832
Crownline
829
Sea Ray 827
Chaparral
817
Baja 816
Four Winns
816
Large Runabout Segment Average 813
Rinker
808
Monterey 804
Stingray
799
Larson 785
Maxum
769
Bayliner 749
Ski/Wakeboard Segment Ranking
(Based on a 1,000-point scale)
Manufacturer
Index Score
Correct Craft 911
MasterCraft
906
Ski/Wakeboard Segment Average 875
Malibu
873
Tige 862
Moomba 828
A PDF version of this ranking chart is available
at:
http://www.D. Power and
Associates.waterbikes nickels
Through lean manufacturing
and a continuous process
improvement and a team-oriented culture, SHURflo's
market and customer responsiveness is unsurpassed
.com
Small runabout segment (16 to 19 feet)
Regal ranks highest in the
small runabout boat segment with the strongest
performance yet seen in this segment, improving substantially
in satisfaction
and quality from 2005.
Large runabout segment (20 to 29 feet)
Cobalt
ranks highest in the large runabout segment for a fifth consecutive
time.mattes nickels
Meet the 2005 Leadership
Alliance:
Boating Industry magazine, a 76-year-old business-to-business publication
owned
by Ehlert Publishing Group, a subsidiary of Ventura, Calif.), Sturtevant, Wis. Visit http://www. Watch
Captain, Marion, Mass.,
technology integrates every aspect of the business, from point-of-purchase
and
sales functions to service and inventory management. http://www.
However, a positive trend
with dealer performance continues as customers rate
their experiences higher than in past years.
The dealership is a crucial
component of the boat manufacturer's success. One of the reasons is
a
frequent inability to fix the boat right the first time it is brought to the
dealer for service
.com
No advertising or other promotional use can be made of the information in
this release
without the express prior written consent of J.catamarans lapointe
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