8 percent to $141.

Multichannel Retailing Advances
According to the study, retailers are keenly aware of the importance that
their website plays into their overall sales goals. As a result,
retailers are striving to integrate their stores and websites , which signals
cooperation among channels. And nearly one-fourth (24%) of retailers offered in-
store product availability on their websites last year. The association's membership
includes interactive executives from store-based retailers, catalog-based
retailers, Web-based retailers, and retail solution providers.com.

shopping instruction

*
The report predicts that online sales (including travel) will rise 22."

Online Retailers Find Search Engine Marketing Pays Off
One of the most compelling findings of the study addressed retailers'
marketing budgets and the effectiveness in marketing through certain channels. It
explores the opportunities and challenges facing retailers selling and
marketing on the Web, including store-based, catalog-based, and Web-only
retailers. For additional information , visit http://www.buysafe.

entertainment shopping

Sales excluding travel are expected to
reach $109.

Retailers of music and music-related products.

publications sheet

-U. Forrester
offers products and services in four major areas: Research, Data, Consulting,
and Community. Once approved, Bonded Sellers
must allow buySAFE to continuously monitor their performance in every
transaction with their buyers.com/stores /stricklersports). helps to create a safe and stress-free online shopping
environment through Bonded Shopping
-- the only program that qualifies merchants, identifies reputable online
businesses with the buySAFE Seal, and uses surety bonds to provide
protection for individual buyers from online transaction risks.com.

software multimedia

0,
an annual Shop.

gifts related

Established in 1983, Forrester is headquartered in Cambridge ,
Mass.tias.

shopping recordings

Online Retail Sales Profitability Continue Climb According to Shop.org/Forrester Research

Excluding
travel, online retail sales also rose 23."
In addition, several categories are expected to receive at least ten
percent of their sector's sales from the Internet this year, including:
computer hardware and software (48%), tickets (28%), travel (26%), books
(20%), consumer electronics (13%), cosmetics and fragrances (12%), toys and
video games (12%), and flowers, cards, and gifts (10%).
This year, search engine marketing appeared as the clear leader as a source of
new customers , with retailers reporting that search engine marketing delivered
43 percent of overall customers to their sites. About 800
merchants sell through the TIAS system, listing well over half a million
items for sale online.

equipment gifts

S.6 billion.

Bonded Sellers must pass the comprehensive buySAFE Business Inspection,
which ensures they are trustworthy, reliable, and committed to delivering
on the promises they make to their buyers. All Bonded Items can
be found at buySAFEshopping.com.com

TIAS serves approximately 190,000 unique customers a day.

merchandise related

These are not the same categories that the National Retail
Federation tracks; therefore, the numbers are not comparable.

PRESS RELEASE buySAFE(R) and TIAS Join to Launch Bonded Shopping(TM) Program for World's Largest Antiques and Collectibles Site

This ensures that shoppers purchasing from
Bonded Sellers have the most positive buying experience possible. For more information, visit
http://www.

entertainment antiques

$399,923 in 2003).com listing with the buySAFE Seal will
automatically be displayed on buySAFE's new Bonded Shopping Network --
www.tias. The company has been building
e-commerce systems for merchants since 1995.

multimedia collectibles

com -- thus providing increased exposure and traffic to
Bonded Seller listings.com

recordings merchandise

Online Sales Expected to Hit $172 Billion in 2005-

WASHINGTON, Ten years after its inception, online
retailing is growing up fast . According to The State of Retailing Online 8.8 percent to $89.4 billion this year.
"With profitability behind them, retailers can now focus on innovation and
growth through things like increased integration of their online and offline
businesses and internationalization of their sites," said Carrie Johnson , lead
author of the report and Principal Analyst at Forrester Research.buySAFEshopping.

TIAS merchants have been serving online customers for more than ten years.

books sheet

instruments tickets

The majority of retailers
(81%) also used websites to tout their stores.com.com merchants to become Bonded Sellers with buySAFE , a distinction
that allows sellers to post the buySAFE Seal on their listings and enable
their transactions to be guaranteed up to $25,000. For Bonded Sellers, this
leads to more shoppers, better results, and a stronger brand.

audio consumer

0 billion,
representing 4.0 is a detailed survey that is based on
information from 136 retailers that shared their confidential data.

Shop.
"We have a great group of merchants on the TIAS system," said Phillip
Davies, President of TIAS.

children sheet

6 percent of total retail sales .

Women's Retail Categories Poised for Growth
Several retail categories will experience steep growth this year, largely
due to the growing acceptance of online shopping by women. "Online retailers who sell products
that are purchased by women are in a favorable position this year, as we
expect those categories to grow substantially.

Profitability Continues to Climb
Multichannel retailers again posted record profitability last year.
Last year, almost all (92%) multichannel retailers included URLs on in-
store materials, up from just 77 percent in 2003 .
Business, marketing, and IT professionals worldwide collaborate with Forrester
to align their technology investments with their business goals.

retailers books

"Though initially adopted by men as a shopping tool, women are flocking to
the Internet in droves to comparison shop, research, and buy," said Scott
Silverman, Executive Director of Shop.org became a division of the
National Retail Federation in January 2001. For
sellers, buySAFE on TIAS can help increase the amount of buyers, drive
sales , and build brand.

About TIAS.

consumer tickets

org study conducted by Forrester Research (Nasdaq: FORR) of 137
retailers, 2004 online sales rose 23. In fact, categories
with products purchased largely by women will see the most growth this year.
Additionally, sales of jewelry and luxury goods (31%) and flowers , cards, and
gifts (30%) are expected to rise dramatically. This year, a total of
13 categories will reach the five-percent penetration point.

Forrester is an independent technology research company that provides
pragmatic and forward-thinking advice about technology's impact on business .forrester.

* "Retail Sales" exclude travel and include the following categories:
sporting goods and equipment; flowers, cards, and gifts; health and beauty;
consumer electronics; other (subscriptions , art, and collectibles); apparel;
jewelry and luxury goods; home; food and beverage; books; tickets; computer
hardware and software; music and video; toys and video games; auctions; auto
and auto parts.

equipment consumer

Last
year, online retailers improved overall operating margins to 28 percent from
21 percent in 2003. It's where the best
retail minds come together to gain the insight, knowledge, and intelligence to
make smarter, more informed decisions in the evolving world of the Internet
and multichannel retailing.

books music

org. In 2004, 87 percent of
retailers who participated in the study used pay-for-performance search
placement and spent more than twice as much from their marketing budgets on
this category than they did in 2003 ($877,630 in 2004 vs. In fact, retailers
reported that the Web influenced 20 percent of in-store sales.0
The State of Retailing Online 8. "For customers that are not familiar with
us, buySAFE helps assure them that every purchase they make with a bonded
dealer is safe and guaranteed.

shopping tickets

Catalog-based retailers continue to boast the best
operating margins, which rose to 32 percent last year from 28 percent in 2003. buySAFE
also benefits online merchants by signaling that they are reputable and
trustworthy, thereby increasing profit opportunities.

music antiques

buySAFE shopping network

"Having started their business in 1995, TIAS is an e-commerce pioneer that
is again leading the way by being the first niche e-commerce site to
integrate buySAFE into its business," said Jeff Grass, CEO, buySAFE . buySAFE is headquartered in Arlington,
Virginia.

multimedia children

Online sales of cosmetics and fragrances are expected to grow 33 percent while
sales of over-the-counter medications and personal care will rise 32 percent. Additionally, 45 percent
allowed consumers to purchase and redeem gift cards online and in stores, up
from 30 percent in 2003.

About The State of Retailing Online 8.
Additionally , every TIAS."

About buySAFE

buySAFE, Inc.

software music

Founded in 1996, Shop.
buySAFE, the world 's leading e-commerce
bonding service, and TIAS, the Internet's largest antique and collectibles
mall , today launched buySAFE on TIAS. This new program allows qualified
TIAS.

computers multimedia

4 billion.0
percent to $172. "One way
retailers will grow sales over the next several years will be by launching
country -specific sites and operations to accommodate a growing number of
international customers.org is the association for retailers online. "When
shoppers see the buySAFE Seal, they know they can buy with confidence."

TIAS merchants who have been testing the buySAFE system have reported an
increase in average sale amounts on their Web sites: "I believe some of my
customers are much more at ease making larger purchases from my Web site
now that all of my merchandise is bonded through buySAFE ," said Lon
Strickler of Strickler's Celebrity Autographs
(www. More information is available at www.