SITEL manages approximately
two million customer interactions per day via the telephone, e-mail, Internet
and traditional mail.
He is a member of Marketing and Sales Executives of Detroit, the Society
of Automotive Engineers and the Detroit Economic Club.

americas africa

sitel.

languages people

SITEL Named as Top Inbound Contact Center Services Outsource Provider

SITEL was named top inbound outsource provider based on number of agents
in overall, business-to-business and business-to-consumer categories .com's founder and Editor-In-Chief, Raj Wadhwani,
stated, "This award program recognizes performance in terms of sales, size,
specialty and growth., has
been named vice president at DENSO International America, Inc.3
billion.

joseph obituary

On behalf of many of the world's leading organizations, SITEL
designs and improves customer contact models across its clients' customer
acquisition, retention and development cycles. (DIAM), the
North American headquarters for Japan-based automotive supplier DENSO
Corporation .

classifying people

The awards recognize size and diversification of contact centers in
North America, South America , Europe, Middle East and Africa, and Asia
Pacific. For far too long the industry has been asking us for
this sort of information and in the absence of 3rd party data, we decided to
produce the rankings ourselves and share this information with our 79,000
members.
DENSO Corporation, a global supplier of advanced automotive technology,
systems and components, employs 95,000 people in 31 countries, including
Japan.

work his

Wins 6 of 10 ContactCenterWorld. Please visit SITEL's website at http://www. Prior to that
position, he served as senior manager of DIAM's General Motors Sales.

emphasizing africa

In
addition, SITEL won top provider based on number of agents in the Americas,
EMEA and Asia Pacific.

2 billion.

languages linguistics

, Bill Foy, of Novi, Mich.
(Photo: http://www.

science greenberg

It is a testament to our worldwide
service capabilities. SITEL has over 34,000 employees in 87 global contact
centers, utilizing more than 25 languages and dialects to serve customers in
55 countries . SOUTHFIELD, Mich.

africa linguistics

Our local delivery and global presence combine to make
us a true leader in the outsource contact center market. Global consolidated sales for the fiscal year ended March 31, 2004
totaled $24.

joseph americas

"
Jim Lynch, Chairman and CEO of SITEL Corporation, commented, "We are
extremely happy to win these great awards.

DENSO International America Promotes Bill Foy to Vice President

americas social

com Awards

OMAHA, Neb.
ContactCenterWorld.

languages his

"

About SITEL
SITEL is a leading global provider of outsourced customer support
services.
Foy holds three degrees: a Master of Business Administration from The
University of Michigan, Ann Arbor; a Bachelor of Science in Mechanical
Engineering and a Bachelor of Science in Biological Sciences from Michigan
Technological University, Houghton, Mich.

joseph social

, SITEL Corporation
(NYSE: SWW), a leading global provider of outsourced customer support
services, announced today the winning of six of the top ten
ContactCenterWorld . Previously, Foy, who has been with DENSO for eight years, had
been director of Daimler/Chrysler Sales for DIAM since 2001.com/cgi-bin/prnh/20050322/DETU015 )
In his new role, Foy will lead DaimlerChrysler sales for DIAM; including
global coordination of Mercedes business with DENSO Automotive Deutschland
GmbH in Eching, Germany; and add responsibility for Logistics, which includes
Material Management, Accounts Receivable and Distribution for Big 3-related
business.

on obituary

newscom.

social linguistics

com annual inbound contact center outsourcer awards for
2004.com for further
information. In the Americas, DENSO employs 14,000 people at 33
companies with consolidated sales for the above fiscal year totaling $5.