About American Express Corporate Services

American Express Travel Related Services Company, Inc.

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When evaluating the most irritating factors of traveling on
business, the majority of travelers found travel delays to be the most
irritating (52%), followed by poor hotel accommodations and
boarding/deplaning (9%), and getting behind in office work (7%).

Those sites are listed in other Recreation: Travel and Business: Hospitality categories.

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Companies can choose to configure Web Connect to always search for
alternate flight options, or only in key travel markets.
"This study clearly shows that the preferences and expectations of
global business travelers are extremely diverse," said Marcella
Shinder , Global Head of Marketing at American Express Business Travel. and 80
percent in Canada.

About the American Express Global Business Traveler Survey

Lightspeed Research conducted the survey of 1040 business
travelers from ten countries on behalf of American Express Business
Travel during March 2005. Each
respondent was required to have taken at least two business trips in
the past 12 months with one trip including an air component and
overnight stay.americanexpress.

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To create the best customer experience, American Express
partners with suppliers to develop such solutions . The
Chinese (26%) selected on-board email or Internet access as most
important.

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GetThere enables global corporations and
government agencies to provide a convenient way for employees to book
travel and plan meetings while significantly reducing costs. The most preferred types of
rewards are airline tickets (67%), followed by hotel stay (52%) and
car rental (36%). It is a leader in charge and credit
cards, Travelers Cheques, travel, financial planning, investment
products, insurance and international banking.

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GetThere Expands Web Connect To Offer Connections To More Than 50 Domestic and International Airline Sites; GetThere Offers Corporate Travelers Expanded Number



Business Editors/Travel Writers

SOUTHLAKE, Texas----GetThere(R)
today announces the expansion of its Web Connect solution ,
complementing its already comprehensive access to a variety of flight
options. The findings come from a survey of more than 1000 business
travelers in ten countries around the world.
Overall , 47 percent of those surveyed said they always bring back
gifts for family, friends and/or loved ones when returning from
business trips, led by 78 percent of Chinese business travelers who
said they always come home with a gift.

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American Express currently plans to roll out similar programs
in other key markets around the world.

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Business Traveler Preferences Vary Widely Worldwide According to American Express Business Travel Research

S.
In China, however, the most important factor was an airline's
safety record, selected by 45 percent of those interviewed.

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GetThere Web Connect is
an optional capability that can be enabled on each corporate
customer's GetThere site to automatically search travel sites. France has the lowest rate of participation in
frequent flyer programs, at 44 percent. Internet
access was most important for Americans (49%), Mexicans (48%), Chinese
(48% ) and Japanese (47%), while Europeans largely preferred a
complimentary breakfast - Norwegians (50 %), British (45%) and Germans
(41%).

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Fifty-one percent of
interviewees said that sightseeing was their most relaxing activity
while traveling on business, followed by 28 percent who pointed to
socializing with colleagues and clients and 15 percent who identified
shopping as the most relaxing activity .

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GetThere Web Connect now provides corporate travelers choices
from more than 50 domestic and international travel Web sites,
including many major airline sites, and U.
As the world's leading online corporate travel reservation
technology, GetThere offers the most proven, comprehensive solution
for helping corporations manage travel online.

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Food service and the
onboard entertainment (television, movies and video games) tied for
second place as the most important features. CST#
1022318-10, TA# 002 - Registered Iowa Travel Agency, TA# 149-
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600-469-694


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"Enhancing Web Connect further expands the
options travelers now can see from both domestic and international
airlines, providing comfort that they are viewing a very comprehensive
set of fares.
"For any company in the business travel industry this diversity , while
challenging, also makes each individual trip an opportunity to deliver
the kind of outstanding customer experience that keeps business
travelers happy, productive and loyal. A high of percentage of Norwegian
travelers (59%) prefer to socialize with colleagues or clients.

Hotels: In-Room Internet Access a Must

The Global Business Traveler Survey revealed that business
travelers find in-room internet access the most important service they
look for in a hotel.com/corporateservices .

This category lists sites for those who plan corporate travel for individuals and groups, as well as sites which provide resources to aid the corporate traveller.

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GetThere's advanced technology works with all major global
distribution systems (GDS) and all travel management companies. More
information is available at www. operates
one of the world's largest travel agency networks, recording $18
billion in worldwide travel sales in 2004.

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low-cost airlines such as
AirTran Airways and JetBlue Airways , and CanJet, a Canadian-based low
fare airline."
Additional benefits of the optional Web Connect capability
include:

Increased flight options from each site, with up to eight
available options, and the ability in certain markets to
search multiple airports;

Searched fare options displayed to travelers on the GetThere
Low-Fare Suggestions page;

Selected flights are booked on the supplier travel Web site or
airline site, and in many cases can automatically be included
in a traveler's GetThere itinerary;

Ability to select Web Connect market by market, which allows
corporations to choose their most-traveled markets or markets
where they would like more options, and an option for country
and regional -based preferences, which is particularly helpful
for multinational corporations with many offices;

Corporate travel managers can easily configure how Web Connect
searches and displays flight options to travelers;

New site administration controls for companies to configure
how Web Connect works, allowing administrators to select
markets in which a Web Connect search will be employed,
maintain certain travel policy requirements for display of Web
Connect alternatives, and provide customized messages to
corporate travelers .

Business Travelers Reap Rewards

The majority of survey participants take advantage of reward
programs when traveling for business. By
creating a personalized incentive that is linked to the corporate
travel management program, American Express created a unique offering
that benefits individual travelers and promotes overall company cost
savings. In particular, 79 percent of
Chinese business travelers found sightseeing the most relaxing thing
to do while on a business trip.

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S.
Norwegian (40%), American (27%), Canadian (26%), Mexican (28%) and
Australian (34%) business travelers all highlighted flat-bed seats to
be the most important feature, while the French (31%), British (31 %)
and Germans (26%) felt that food service was most important.

Smooth Sailing: Business Travelers Ponder the Perfect Business
Trip

When asked what they would consider to be the most enjoyable part
of a business trip, 27 percent of respondents identified meetings with
colleagues and/or clients as most enjoyable, followed closely by 25
percent for the flight to their destination, 24 percent for their
hotel stay and 23 percent who cited the return home.


This category is not for the 'business of travel'.

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More
than 3,000 corporations, including 60 percent of the Fortune 200
companies that have online booking sites, use GetThere.

Business Editors/Travel Writers

NEW YORK ----

From Flat-Bed Airline Seats to Frequent Flyer Rewards, Survey
Finds a Broad Range of Traveler Tendencies

American Express Business Travel's new Global Business Traveler
Survey, officially released at the ACTE Global Conference in
Vancouver, Canada, reveals that business travelers have a wide range
of preferences and perspectives on topics ranging from the value of
rewards programs to the components that comprise an ideal business
trip. When it comes to the types of
programs they utilize, 63 percent participate in frequent flyer
programs with airlines, with a high of 83 percent in the U.S. Business travelers were surveyed in each of
the following countries: Australia , Canada, China, France, Germany,
Great Britain, Japan, Mexico, Norway and the United States. The American Express
Company is a diversified worldwide travel, financial and network
services company founded in 1850.

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This was respectively followed by complimentary
breakfast, hotel business facilities and VIP check-in/out.

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About GetThere

GetThere is the world's leading online corporate travel
reservation technology.
To compliment these findings, American Express Business Travel
previously announced a specialized offering to small and mid-sized
companies in the U. The double
Membership Rewards(R) Points loyalty program was designed to address
the biggest problem facing small- and medium-sized businesses -
individual traveler compliance with a travel management program .
Sixty-four percent of the Japanese felt that schedules were most
important, while Germans and Canadians were the most price-sensitive
travelers (44%).

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getthere.

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"We have always focused on providing companies the travel options
they need whether they are from any GDS, the Web, or other sources
that offer distinct value to customers," said Bev Heinritz, general
manager of GetThere.

Flight Schedules, Flat-Bed Seats Bring Satisfaction

When selecting an airline, global business travelers rated flight
schedules (34%) and price (30%) as the most important factor.

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com
Sabre Holdings Corporation (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at http://www.sabre-holdings. Survey results will be widely distributed at the ACTE
Global Conference in Vancouver, Canada, May 1-3.

American Express acts solely as sales agent for travel suppliers
and is not liable for the actions or inactions of such suppliers.

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The expansion of GetThere's Web Connect allows corporate travelers
to compare fares, whether from one or multiple global distribution
systems (GDS), a company's negotiated rates program or airline and
other travel Web sites, providing travelers with the confidence that
they are seeing a wider range of fares on every booking."
American Express Business Travel is keenly focused on the business
traveler experience and how to deliver the best business travel
experience. that rewards business travelers. More information on expense
management tools from Corporate Services can be found at
http://www.

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com



When examining the services airlines provide their customers, the
largest group of respondents selected flat-bed seats as the most
important feature when traveling for business.
While on business travel, travelers occasionally have the
opportunity to partake in leisure activities.

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