For job seekers, the career center allows their profiles to be
matched against all open Arizona Technology Council member company
positions .
"In the last year, we have seen increased hiring by many of our
member companies as they aggressively seek talent," said Todd
Bankofier, president and CEO of the Arizona Technology Council.
"Mercedes -Benz understands that people are at the heart of delivering a
world-class ownership experience," said Greg Settle, Department Manager,
Retail Training Education and Development, Mercedes-Benz USA .com.


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MBUSA Launches Elite Service Advisor Education Program Rigorous Screening + Talent Selection Process Aims to Raise Customer Service Standard

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"

About the Arizona Technology Council

Since its inception in 2002, the Arizona Technology Council has
stood as the largest association of technology companies in Arizona,
whose shared vision is for the state to be recognized as a top -tier
center for technology-based businesses."
The ELITE Service Advisor Education Program starts with recruitment at
colleges and career fairs, through career websites and via personal contacts .mywebinterview.

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"Since the
Service Advisor is the primary point of contact between the customer and the
Mercedes-Benz dealership Service Department, he or she will set the tone for
the customer 's entire experience. Applicants go through a
rigorous screening process which includes background checks, drug screening,
initial computer and customer service skill assessments and an e-Learning
course.
According to Art Motroni, General Manager of Foreign Motors West in
Natick, MA , "The ELITE Service Advisor Program took the guesswork out of
whether the individual new hire prospect for an advisor position in our
Dealership had the right "DNA" for the job.maybachusa.

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With this
program, Mercedes-Benz aims to develop its greatest competitive advantage, its
people, and to further raise the bar of customer service. In 2004, MBUSA achieved an all-time sales record of 221 ,610
new vehicles, setting the highest sales volume ever in its history and
achieving eleven consecutive years of sales growth.

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For more information, visit http://www. provides a web-based solution for accurate
candidate identification.com/serviceadvisor.
Candidates who pass the initial online screening are invited to
participate in a talent interview with Talent Plus, a pioneer in raising the
bar for excellence in talent recruitment and setting the standard for
companies such as The Ritz-Carlton.

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For Arizona Technology Council members (employers), an online job
posting area is now available, where an open position in their
organization can be posted for 30 days for only $99 per job posting. Recruiters no
longer read through piles of resumes and candidates don't wonder if
they've been considered for a position.

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com.
"We're pleased to be working with the Arizona Technology Council.

IdealHire Inc. The interview, which focuses on the
applicant's attitude and aptitude, determines whether a candidate's
personality and skills are a proper fit for the Service Advisor position.

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"
The council's ArizonaTechJobs. IdealHire, a Phoenix-based
company, is dedicated to delivering innovative online technology
products and services to improve recruitment efficiency . Their patented PowerMatch(TM) technology is
a cost- and time-saving Internet application that improves the hiring
process with fast, accurate matching and ranking of job applicants to
job requirements . Mentoring and development of graduates continues after
hire in their post-graduate employment through a dealership mentoring program.com and
http://www.

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----The Arizona
Technology Council announces the launch of a full-service career
center for job seekers interested in working in the field of
technology in Arizona and for Arizona Technology Council members who
need a resource to find tech talent.
IdealHire's process-patented web-based matching, ranking and rich
media technologies enable the Arizona Technology Council's member
companies to experience a dramatic reduction in the time it takes to
find top talent," said Bruce Culver, chairman of the board of
directors of IdealHire .

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All technology job seekers are encouraged to enter their
free candidate profile at ArizonaTechJobs .
General Dynamics and MSS Technologies Inc. MONTVALE, N. Through
these programs, Mercedes -Benz reaffirms its commitment to developing its
workforce and providing the highest level of customer service in the industry.

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Upon successful
completion of the e-Learning course, candidates are matched with hiring
dealers and later engage in four weeks of instructor-led classroom,
experiential and e-Learning to understand the Mercedes-Benz culture and
values, foundations of world-class customer service, selling skills,
communication techniques, product knowledge, dealer management systems and
organizational skills.

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The council works to carry out
this vision by driving partnerships, policies and programs that
advance the business climate for Arizona's technology community, and
by representing , supporting and advocating for member companies
through initiatives, advocacy, networking and effective
communications. Developed to meet the demand for customer service
excellence, new Mercedes-Benz product launches and growth at the dealer level,
the comprehensive program is the first in the automotive industry to implement
a state-of-the-art talent selection process modeled after talent-selection
programs used in the hospitality and entertainment industries. During each step, the applicant learns about the Mercedes-Benz
organization and the job roles available at dealerships.

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com career center is powered by
IdealHire's PowerMatch(TM) technology.IdealHire.

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Arizona Technology Council and IdealHire Launch Web-Based Career Center for Candidates and Employers


"Through this partnership with IdealHire Inc. PowerMatch is
a web-delivered product designed to accelerate and streamline the
process that accurately matches candidates to jobs -- translating to
bottom line cost savings.
The Arizona Technology Council represents 30,000-plus employees at
more than 475 of the leading technology companies across Arizona.com



Once candidates are identified, they begin the online application process
through the Mercedes-Benz Talent Portal by logging on to
http://mbusa. By eliminating the need to
determine a person's characteristic attributes and flaws during the interview
process , the program saved us the financial burden of recruitment in addition
to accelerating their training by at least three or four months.

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Represented industries include advanced manufacturing, aerospace ,
biotechnology, e-learning, environmental technology, software,
Internet applications, semiconductors and telecommunications.aztechcouncil.

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The matching has been done
automatically.mbusa.

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org

About IdealHire Inc.
Those candidates who do well in the interview go on to complete three
weeks of self-paced online instruction in which they learn about the
Mercedes-Benz organization, vehicles , and job role.

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, Mercedes-Benz USA announced today
the launch of the ELITE Service Advisor Education Program, an innovative new
hire initiative created to attract and source Mercedes-Benz Service Advisors
for dealerships nationwide.

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have already contracted to
use this service.

Mercedes-Benz USA
MBUSA, headquartered in Montvale, New Jersey, is responsible for the
sales, marketing and service of all Mercedes-Benz and Maybach products in the
United States .

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J. We recognize this critical role and through
the new ELITE program, we can offer a pool of top talent to our dealers
nationwide and set a higher standard of customer service across the country .

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PowerMatch(TM) transforms a corporate, association
or recruiting Web site into an intelligent talent pipeline and
profiling system for internal and external candidates. Client companies are experiencing tremendous financial
benefits from more quickly identifying the best-matched people for
every open position. This program began in 1998 with the introduction of the ELITE
Technician Program , a Mercedes-specific 16-week intensive technical training
designed to produce qualified entry-level technicians.

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Business Editors/Technology Editors

TEMPE, Ariz., we are able to leverage
their breakthrough skill-matching technology, providing an additional
benefit to our members, making the recruiting process much more
efficient and powerfully effective for them."
The ELITE Service Advisor Education Program is part of MBUSA's broader New
Hire Retail campaign to source talent and improve recruitment and education
processes. More information on MBUSA
and its products can be found on the Internet at http://www.

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"The result is better-quality hires and more
time for human resource professionals and hiring managers to focus on
mission-critical objectives for their companies. For more information, please visit
www. ELITE will further
expand with the introduction of the ELITE Sales Consultant and ELITE Parts
Advisor Education Programs scheduled to launch over the next year.

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