For more information, see
http://www.
"The e2 Suite helps tie CCM together ," said Alan Slater, president of
Group 1 Software's DOC1 Division, "by integrating and managing digital and
print communications intelligently, delivering fast and efficient customer
service while streamlining bill, invoice, payment and reconciliation
processing.

Numerous companies have set up suites of interacting tools to cover a wide range of KM functions.

automating situational

About BlackBall, Inc.

BlackBall, Inc."
Businesses can quickly deploy simple online presentment and payment,
providing customers with immediate online access to bills, invoices and
statements, with flexible payment options, while reducing print and mail
costs.

saa wording

, has never been more
challenging on NAS appliances," said Patricia Brown , President of
BlackBall, Inc. For more information
or to download a free 30-day trail version of SearchIn Server, please email
BlackBall at sales@blackball.

reusing inception

. without having to learn a new
application .blackball.

About StorageTek
StorageTek is a $2 billion global company that enables businesses, through
its information lifecycle management strategy, to align the cost of storage
with the value of information. Businesses can also integrate their self-service online
account management system with call center customer service.cote@pb.

This category was originally devised to hold websites that deal with these interacting, mostly large suites of tools.

brainstorming leverage

The products leverage
real-time indexing , optimal for system performance and search accuracy. We do this
by translating normally complex management tasks into an easy to understand
graphical user interface. With Group 1 and Pitney Bowes' combined 12 years' e-commerce
expertise, we are able to deliver a robust online account management solution
for today and the future. Demonstrations of e2 Suite and the CCM solution are
available at Pitney Bowes' booth #1049 at AIIM/ON Demand, being held in
Philadelphia, PA, through May 19, 2005. Group 1 Software's solutions are an
essential component of enterprise applications, serving to consolidate ,
cleanse and enrich corporate data, and generate personalized business
documents for multi-channel delivery, customer care and efficient business
processing.

situational leverage

Group 1 Software Introduces e2 Suite for Online Account Management e-Billing and Customer-Care Solutions

With e2 Suite, companies are now enabled to
effectively manage the migration from paper based to electronic commerce,
reducing overall billing and payment processing costs; streamlining dispute
processing and reconciliation; and improving cash flow and overall customer
service.

silvercloud automating

BlackBall Inc. ApplianceWare's technologies
enable Original Equipment Manufactures (OEMs) and Independent Software
Vendors (ISVs) to develop and deploy value added server appliance offerings
that are cost effective, reliable, feature rich , scalable and high
performance.673.5 million transactions monthly for various banks, billers and
internal customers. For more information
about the Company, visit http://www.

brainstorming automating

ApplianceWare's software is a complete operating system and
appliance management application that enables end users to easily deploy,
configure, and maintain multiple server appliances in complex,
heterogeneous network environments.
StorageTek(R) (Storage Technology Corporation) (NYSE: STK), the leading
provider of enterprise information lifecycle management, today announced a
North American seminar tour designed to educate attendees on regulatory
compliance issues and challenges, as well as the latest solutions for
compliant archiving and data protection. Kicking off in Santa Clara,
California , on February 3, 2005, this event series will focus on strategies
for archiving and retrieving compliance -affected information, balancing cost
of ownership with compliance needs, and optimizing management processes and IT
infrastructures for compliance with retention and privacy regulations.5151.

silvercloud inception

BlackBall received a finalist award from Red Herring
Magazine as a Top 100 Most Innovative Companies for 2005 , and is a finalist
for Top 100 Private Companies in North America 2005. Free Seminars to Focus on Compliance and Data Archiving Issues,
Challenges and Solutions

LOUISVILLE, Colo."
Each seminar will feature in-depth presentations from StorageTek experts
and industry consultants covering topics such as classifying, indexing,
searching and purging compliance-affected records; discovery methodologies;
long-term growth and platform migration planning; and data accessibility and
infrastructure scalability issues.

knowledgebase brainstorming

us. These sessions will also feature
demonstrations of advanced, integrated StorageTek solutions that are
specifically designed and tailored for compliance-archiving applications. The company's innovative storage solutions
manage the complexity and growth of information, lower costs, improve
efficiency and protect investments .
Group 1's e2 Suite integrates high-speed, secure archiving, e-presentment,
e-payment, advanced online account management and call center e-service
technologies, with a full-service outsourced solution option. Built on a
scalable J2EE technology platform, online account management solutions are
customized and integrated with a company's database, application server,
legacy systems, finance , Customer Relationship Management (CRM) and Enterprise
Resource Planning (ERP) systems to create an efficient end-to-end billing and
invoice process.
e2 Suite also provides businesses with a full service outsourced option
hosted in Pitney Bowes' world-class data center.

personalization automating

us, call (877)808 -2288, or visit
www. Other names mentioned may be trademarks of
Storage Technology Corporation or other vendors/manufacturers., Group 1 Software, Inc. For more information, contact Group 1
Software at 1-888-413-6763.

silvercloud prioritization

The
integrated solution will allow files to be located instantly on NAS
appliances , which are based on Intel's XScale technology.applianceware.
Fortunately, help is on the way.

TRADEMARKS: StorageTek and the StorageTek logo are registered trademarks
of Storage Technology Corporation."
Group 1's products and services allow businesses to maximize customer
relationships by enabling web-based billing, customer self-service and
targeted marketing.

Contact: Colette Cote
Pitney Bowes
(203) 570-6061
Colette .

Knowledge management has a wide variety of aspects, most of which are implemented via some sort of technology .

tacit hindin

, a leading provider of
industrial strength search products, and ApplianceWare, a cost-effective
development resource for Linux and Java software solutions, have
established a strategic partnership that allows for the embedding of
BlackBall search technology in ApplianceWare's Network NAS OS.877 ., a Pitney Bowes
Company (NYSE: PBI), today introduced the e2(TM) Suite, a powerful and
flexible online account management, e-billing, and customer-care solution for
financial, telecommunications , utility, healthcare, insurance and retail
businesses, as well as state and local governments. A unique component, the e2
Vault provides unrivaled real-time indexing, compression, storage and
retrieval of documents and data in their native format, delivering a fast and
seamless implementation and instant access to any documents, regardless of
size or age.

retrieving kmi

The
search index addresses the complexity of rich media files by understanding
specific metadata structures in these files. OptiNAS is based on the Linux operating
system and includes the ApplianceView management system, complying
with the Common Information Model (CIM) standard for maximum ease of use
and interoperability. The Company 's solutions are utilized by over 3,500 organizations
worldwide in the utilities, financial services /banking, GIS/mapping, retail,
telecommunications, insurance and other industries, including Entergy , L.

prioritization personalization

"

OptiNAS, the ApplianceWare NAS OS, is available in a range of
configurations, from single processor embedded systems to multiprocessor
enterprise class storage arrays.

"As a recognized global leader in protecting and archiving information
assets, we are well positioned to help IT professionals navigate through
today's regulatory compliance challenges to achieve a flexible compliance and
archiving architecture," said Gary Zasman, director, Information Lifecycle
Management Solutions, StorageTek.

StorageTek's seminar tour, titled "Compliance 2005: A Guideline to Renew
Your Compliance Strategy," will be coming to the following cities on these
dates in the first quarter of the year:

* February 3 - Santa Clara, California
* February 15 - Harrisburg, Pennsylvania
* February 16 - Tallahassee, Florida
* February 17 - Chicago , Illinois and Dallas, Texas
* February 22 - Houston, Texas
* February 24 - New York City, New York
* March 1 - Seattle, Washington
* March 2 - Los Angeles, California
* March 8 - Des Moines, Iowa and Toronto, Canada
* March 9 - Cleveland, Ohio
* March 10 - Cincinnati, Ohio
* March 23 - Indianapolis, Indiana
* March 24 - Boston, Massachusetts

There is no cost to attend these events, but space is limited. To
register, visit http://www.storagetek. Simple Presentment and Payment to Advanced Online Account Management With
Outsourced Option Helps Businesses Streamline Billing, Accelerate
Reconciliation and Build Customer Loyalty

LANHAM, Md. With Group 1's e2 Suite , advanced, integrated online account management
for both B2C and B2B applications, customers and business partners also gain
real-time status of accounts and balances, online adjustments, dispute
resolution and reconciliation, and billing analysis and reporting.

prioritization leverage

PRESS RELEASE BlackBall(R) and ApplianceWare Announce Strategic Partnership

BlackMagic received the Best of Show award at Networld +Interop '04 for
Network Application Software and was a Best of Show Finalist at
Networld+Interop '05.800. It provides electronic distribution and document management, a
secure, high-performance vault for storing and retrieving all customers' data
and documents, and e-billing, online account management and call center
service capabilities to CCM. Businesses can leverage XML for data repurposing and distribution
into back-end business processes, as well as maintain exact replicas of
documents to help satisfy legal requirements, such as those mandated by the
Health Insurance Portability and Accountability Act (HIPAA) and Sarbanes
Oxley. All systems within the data
center are reliable , secure, fully redundant and monitored 24x7.
Bean, MapQuest, QVC, Siemens, Wal-Mart and Wells Fargo .g1.

leverage retrieving

About ApplianceWare

ApplianceWare is a market leading developer of server appliance operating
systems and application platform solutions.com, or call 1. Combining the strengths
of Pitney Bowes and Group 1, the e2 Suite provides businesses worldwide with a
comprehensive, modular technology platform, services and proven expertise to
meet the diverse needs of today's business -to-consumer (B2C) and business-to-
business (B2B) customers.

knowledgebase situational

"These seminars will provide IT
professionals with much needed guidance on how to apply an information
lifecycle management strategy that supports regulatory compliance requirements
while enhancing overall data management agility.com/compliance or call 1-800-786-7835
ext.

About Group 1 Software
Group 1 Software, a wholly owned subsidiary of Pitney Bowes, develops
software that provides an integrated Customer Communication Management (CCM)
solution, which maximizes the value of customer data and improves the
effectiveness of customer communications.L.

Cross references have since been set up to link software

targit knowledgebase

, In the new era of
strict regulatory compliance requirements, IT managers are in the hot seat.storagetek2005 .

automating xyvision

"

BlackBall's system-level software utilizes a patent-pending keyword
indexing methodology that enables fast, accurate searches, automatically
indexing files as they are saved to NAS volumes . Adding BlackBall to the mix simplifies this
dramatically.9220 or 303.
Group 1's e2 Suite also offers companies the e2 Vault, an integrated,
high-performance archive and retrieval system . "Businesses can also begin
with an outsourced solution and easily migrate in-house to react to changes in
their business.

silvercloud personalization

StorageTek Seminar Series Casts Spotlight on Compliance

compliance . The e2 Suite is
a strategic component in Group 1's complete Customer Communications Management
(CCM) solution. Providing
outsourced solutions and services since 1998, the Pitney Bowes data center
processes 5.

prioritization hindin

Additional information about
ApplianceWare is available at http://www. is the leader in unstructured information asset management.

reusing retrieving

com.com

flowcharting situational

"Finding emails , presentations, spreadsheets, etc.com.

retrieving visualize

"OEMs of ApplianceWare's best-of-breed NAS OS will now have
all the benefits of search & retrieval and file management for unstructured
databases, all in one integrated solution.

Blackball home

"We're making a flexible, high capacity, high value storage solution
accessible to market segments that have previously been unable to afford
them," said Stacy Kenworthy, CEO of ApplianceWare, Inc . "The role of the
ApplianceWare Storage Operating System and the ApplianceView Management
Framework is to simplify the use of large quantities of storage.
"The integrated e2 Suite allows companies to start deploying electronic
solutions quickly, realize an immediate return on investment, and easily
enables their solutions over time to take advantage of more advanced online
account management services," according to Slater.