"First, for those that need to have more in-depth conversations with their
clients we now provide both Over-The-Phone and Onsite Interpretation services.1
million people in the United States, or nearly 11 percent of the total
population, spoke Spanish in the home -- a number expected to increase
as the nation's Latino population grows . It is one of the
largest testing contracts in the state's history.

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Delta Dental Adds Spanish-Language Section to Web Site

It is also part of the Delta Dental Plans
Association, whose 39 independent companies cooperate on nationwide
programs that today cover more than 45 million of the approximately
155 million Americans with dental benefits.

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S.
"Providing clear dental health information to enrollees as well as
to the general public is an important public service," said Robert
Elliott, president of Delta Dental Insurance Company."

Data Recognition Corporation (DRC) provides full-service information
management for education, government, and business, providing the highest
quality technology and services available.

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As part of this initiative, the
company offers printed materials -- such as enrollee brochures and
dental health tips -- written in Spanish, the second most commonly
spoken language in the nation.

"DRC has worked with the Louisiana Department of Education for over 15
years," said Engeleiter. "We share their commitment to best-in-quality
educational assessments and are thrilled to be working with them on the LEAP
and GEE programs.

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9% of the
population , had been born abroad.datarecognitioncorp.

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The Translation Station, one of the nation's largest language companies,
has provided translation and interpreter services to many of the Fortune 500
corporations, Top 100 intellectual property and international trade law firms,
and government offices, including, the Department of Defense, NASA, the U.

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"When we started the service several years ago, we primarily worked with
Spanish," adds Gilbert., The Louisiana Department of
Education has announced that Minnesota's Data Recognition Corporation (DRC)
has been awarded a six-year, $80 -million contract award.

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English-language texts of writings by Herder, in full or in part.

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To find out more, visit
http://www.com .

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Census bureau, at the end of 2002, the U. We value our long-standing relationship with the Department
and look forward to continued successes.

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Business Editors /Health/Medical Writers

ALPHARETTA, Ga.

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com

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For more information contact:
Jack Bernstein
310-792-3637
Internet Fax: 509-984-3576
jack@thetranslationstation .
Delta Dental's new web pages offer enrollees and customers
complete access in Spanish to corporate news, dental health and
benefits information and links to web services, including its
SmileKids dental health section for children and teachers.

Louisiana Awards DRC $80 Million Testing Contract

The award is for the development and implementation of the Louisiana
Educational Assessment Program (LEAP) and Graduate Exit Examination (GEE)
program. According to DRC President and Chief Operating Officer Susan
Engeleiter, the company's efforts will encompass: high stakes tests in grades
4, 8, and high school; two alternate assessments; and an English language
development assessment .

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"Especially in
states such as Florida and Texas, where English is a second language
for so many of our current and prospective customers, we want to
improve access to web pages so they can be well -informed consumers of
dental services.Minnesota Firm Selected in National Review of Educational Assessment Providers

MAPLE GROVE, Minn.

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According to the U.
The U.

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"The
financial community is probably the biggest user of the service since
virtually all account information can be retrieved over the phone. By comparison, in 1990, some 20 million people, or 7. "Now it's not unusual for a client to ask us to input
a dozen or more languages, and many require the more exotic languages, such as
Haitian Creole, Hmong, Farsi, Arabic, Hindi, Armenian, Azerbaijani, and so
on.
International Trade Representatives, and The White House. Census Bureau estimates that as of the year 2000, 28.

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increases , businesses, healthcare providers, and government agencies, are
being asked to accommodate the needs of people who speak languages other than
English.
The Translation Station, a 13-year old translation and interpretation
company, now offers Interactive Voice Response (IVR) system recordings in any
of 150 foreign languages.S."
The Spanish-language version of the corporate web site is part of
an ongoing initiative begun by Delta Dental years ago to increase
access to dental health information and empower enrollees to make
educated dental benefit decisions. Information management projects
include educational testing and assessment; survey design, administration,
processing and analyses; high speed laser printing and mailing services; and
production of scannable forms.

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"This works particularly well in fields where non-English-speaking clients
can get most or all of the information they need from an automated system,"
says Jennifer Gilbert, The Translation Station's Marketing Director . This
past year, the company produced a Spanish video to help new enrollees
better understand how their dental plan works; parent company Delta
Dental of California also has a Spanish-language section of its web
site similar to the one rolled out today by Delta Dental Insurance
Company in its 10 states.

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, As the global economy
expands, and as the population of foreign-born-residents living in the U.8% of the population, who were natives of other
countries.S.

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REDONDO BEACH, Calif . had
33 million people, 11."
The Translation Station supports its clients with two additional language
services.
Delta Dental Insurance Company is part of a San Francisco-based
holding company system that collectively serves nearly 21 million
enrollees in both commercial and government -sponsored programs
throughout the nation.

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Press 1 for English Press 2 for Spanish Press 3 for Urdu Press 4 for Macedonian

The first contact with clients is often by telephone, and more and more
businesses, hospitals, and government agencies, are making accommodations in
their telecommunications systems.

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S.
And, second, we offer document translation services between English and any of
150 foreign languages," says Gilbert.

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----In an effort to
provide important dental health information to all its customers,
Delta Dental Insurance Company today unveiled a Spanish version of the
enrollee portal on its web site. Delta Dental employs many bilingual
staff members, including Spanish-speaking customer service
representatives and support staff who provide support for on-site
customer educational forums such as open enrollment meetings.