"These findings demonstrate the advanced roles and increasing
value of administrative professionals in the workplace," said Jo A.
Using the skills learned from FMCS training courses , and with FMCS grant
funding, the companies and their unions formed labor-management committees.

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Folberg praised the Foundation's work, saying, "Every
dollar the Foundation offers makes a real difference by extending the
availability and quality of dispute resolution services."

The following grants have been approved by the Foundation:

ABA Section of Dispute Resolution (Washington, D.) - $10 ,000 to
develop and distribute a "myth-buster guide" for pro bono lawyers and
legal service agencies to address the misconceptions and sources of
resistance about ADR within the legal service community . Inquiries
that are within the Guidelines are then reviewed by the Foundation's
Board of Directors to determine the priority of the proposed activity
within the Foundation's goals, the impact of the potential results of
the activities, and the availability of funds.5 million administrative professionals work in the
United States and Canada, making this one of the largest segments of
the office workforce . technical curriculum writer, and those
completing technical training classes earn Continuing Education Units
(C.

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In 2004, the Foundation approved 12
new grants totaling $303,545. Mr.
Peay of Winston -Salem, N.

Support membership in appropriate networking and professional
associations .
The committees established a curriculum for training personnel to meet new
requirements of the Department of Transportation.

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C. The workshops will include extensive programs on
cross-cultural communication , negotiation and peacemaking skills and
processes, and advanced mediation training. The grant will help underwrite a
variety of outreach efforts, including teaching conferences, press
releases , screenings, presentations, and various collaborations with
established educational organizations .

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Jay Folberg, the Executive Director of the non-profit Foundation,
is excited to see the organization expand its reach through the new
awards. The project includes the
development and implementation of a specialized training program for
parents, teachers, and school administrators that will provide a
constructive framework for resolving issues and conflicts that arise
regarding the needs of special education students.
PACE, UWUA, and USWA represent Columbia's operations personnel, and for
almost a decade, the unions and the company have been strong advocates for
alternative dispute resolution practices.

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In addition to providing grants, the
JAMS Foundation marshals the experience and expertise of the people
who comprise JAMS to help non-profit organizations and educational
institutions make a difference in the way the world prevents, manages,
and resolves disputes. Along with greater contributions,
more than three out of four - 78% - say their level of authority and
autonomy for decision-making has grown over the past five years.
In recognizing the partnership between the Columbia Gas companies and
their unions as a "Best Practice Labor-Management Organization," FMCS 's
Director of Mediation Services John Pinto and FMCS Mediator Robert Ditillo
praised the parties for their efforts in promoting and advancing cooperative
labor relations, and at the ceremony, held in Canonsburg, PA.

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This grant
follows a previous JAMS Foundation grant to the Section designed to
help pro bono and legal service agencies improve or develop dispute
resolution components for their programs.

9 Out of 10 Administrative Professionals Say They Contribute More at Work Than 5 Years Ago; Suggestions for Administrative Professionals Week April 24-30

, 2004-2005 IAAP international president.
"As management teams become increasingly lean and executives stretch
their own responsibilities , the value of quality administrative
support staff increases significantly. FMCS mediated contracts and
grievances with the parties, and has trained almost 200 Columbia employees in
interest-based bargaining techniques, effective communication methodologies
and facilitation.), which can be applied toward an on-line associate's degree in applied
sciences. So far, more than 600 employees have received this training.
The U.

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Seattle University (Seattle, Washington) - $40,000 to produce,
edit , and distribute a film about alternative dispute resolution as
part of a larger educational film series, "Solomon's Dilemma: Finding
Fairness in the Midst of Grief", about the 9-11 Victims' Compensation
Fund, the families, and their representatives.
Columbia Gas of Pennsylvania, Columbia Gas of Kentucky, Columbia Gas of
Maryland, Columbia Gas of Ohio and Columbia Gas of Virginia are among the 10
energy distribution subsidiaries of NiSource Inc.E.

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JAMS Foundation Announces New Grants To Fund Conflict Resolution Initiatives

If
successful, the pilot project in California will then serve as a model
for the implementation of similar phone mediation programs for Senior
Legal Services nationwide.

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----Almost nine out
of ten administrative professionals say they are responding to new job
demands by contributing more to their organizations than they were
five years ago, according to a new survey by the International
Association of Administrative Professionals (IAAP).C. Both sides
acknowledged the importance of labor-management cooperation, and discussed the
importance of alliances between union and management, and the value of
employees in partnership roles.

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Indian Dispute Resolution Service (Sacramento, California) -
$16,000 to help fund a progressive series of 3-day workshops to train
and certify a core group of mediators and peacemakers from among
tribes actively engaged in developing tribal justice systems in their
communities. The organization has
provided training in peacemaking and conflict resolution skills for
tribal leaders and government agency officials since 1989.

Provide registration for a professional development seminar to
build the individual's technical, interpersonal or business
skills. Federal Mediation and Conciliation Service, created in 1947, is
an independent U.S.

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----The non-profit
JAMS Foundation announced six new grants, totaling an $117,000, to
educate and encourage the use of mediation and other dispute
resolution (ADR) services as means of settling conflicts. (NYSE: NI).U. The parties
received a plaque in recognition of their accomplishments.

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jamsfoundation.
"While computer and technology skills are still very important for
administrative professionals to master, the ability to plan, organize ,
supervise and implement projects and communicate with employees and
the public is becoming more critical today," Peay said.org

NiSource
distribution companies serve 3.

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) -
$20,000 to fund a pilot dispute resolution program for disputes
involving special education students.
Promises Film Project (Harriman, New York) - $15,000 to help fund
outreach and distribution of an Emmy-award winning documentary and
accompanying study-guide about the Palestinian-Israeli conflict as
seen from the vantage point of seven children from different sectors
of Israeli and Palestinian society .

Business Editors/Human Resources Writers

KANSAS CITY, Mo. IAAP
offers these suggestions for Administrative Professionals Week
observances:

Hold a company-wide training event for administrative support
staff such as a presentation by a professional development
speaker. IAAP is the world's leading association for
administrative professionals, with more than 40,000 members and
affiliates worldwide.

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government agency whose mission is to preserve and promote
labor-management peace and cooperation.

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The new grants are part of the ongoing efforts of the JAMS
Foundation to broaden its contribution to the field of ADR and further
its commitment to public service.
National Association of Senior Legal Hotlines (Sacramento,
California ) - $16,000 to fund an innovative telephone mediation
program for indigent and low-income seniors as an adjunct to the
organizations' already successful hotline for free legal services.D.

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C. The series has received
the enthusiastic support of Kenneth Feinberg, Special Master of the
Fund and recipient of the JAMS Foundation's first Distinguished Public
Service Award.
With 23 Resolution Centers nationwide, JAMS and its more than 200
full-time, exclusive arbitrators and mediators are responsible for
resolving thousands of the nation's most important cases. Additional
information about JAMS is available at www.

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The non-profit JAMS Foundation was established by JAMS, the
nation's premier provider of alternative dispute resolution services,
and is funded by JAMS neutrals and associates who contribute a
percentage of their income.
D.

FMCS Recognizes the Columbia Gas Companies as a 'Best Practice' Organization

In 2002, they were recognized by the American Gas
Association at its national training conference in San Francisco.

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Encourage study for and attainment of professional
certification. Further information is available at
www.

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Business Editors

IRVINE , Calif.
All inquiries are first reviewed to determine if the project or
potential proposal falls within the Foundation's guidelines.jamsadr.iaap-hq. PITTSBURGH, as a "Best
Practice Labor-Management " organization.7 million natural gas and electric customers
primarily in nine states and collectively they are the third largest natural
gas distributor in the United States.
Columbia Gas and its unions have continued to promote their partnership at
national conferences.

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C.
The survey, reflecting more than 3,200 responses from randomly
sampled IAAP members, shows that 88% say their workplace contributions
have increased in past five years.
The workplace contributions of administrative professionals will
be recognized during Administrative Professionals Week, April 24-30,
2005.

Give a group recognition of administrative professionals by
the chief executive. The curriculum was
developed in partnership with a Ph. Headquartered in Washington, DC, with
10 district offices and more than 70 field offices, the agency provides
mediation and conflict resolution services to industry, government agencies
and communities.

Sites covering any aspect of Peace Education .

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Additional information
can be found at http://www.

More than 4.

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We're happy
to be able to provide these resources and will be even more pleased to
see the results.

About The JAMS Foundation

The non-profit JAMS Foundation makes grants only to tax-exempt
organizations with 501(c)(3) status from the Internal Revenue Service.org

About JAMS, The Resolution Experts

Founded in 1979, JAMS, The Resolution Experts, is the nation's
largest private provider of alternative dispute resolution services.

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The grants,
which range in award from $10,000 to $40,000 , offer funding for
innovative programs in a wide range of areas, including a pilot
dispute resolution program to benefit special education students,
telephone mediation programs for seniors, as well as funding for
production and distribution of an original film about the 9-11
Victims' Compensation Fund. Appleseed Center for Law and Justice (Washington, D."
The areas in which IAAP respondents say their responsibilities
have grown the most are office management, coordination and
supervision . Administrative Professionals Day is Wednesday, April 27.