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About the IPD Group, Inc . In this report, we provide a brief
background on the adoption rates of online services at utility Web sites,
place those rates in the context of online service adoption in other
industries, and examine common barriers to online service adoption.

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uspoliticstoday.
"Google offers a form of free news," says David Rothstein, CEO of the IPD
Group. Politics Today - http://www.

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Indexing thousands of articles from over 4,000 news sources, U. The company makes online research more convenient,
rapid and affordable.

Research and Markets: Research Highlights the Fact That Only About One Third of Customers Who Take the Time to Register at an Energy Provider's Web Site Contin

com/reports/c18437 ) has announced the addition
of Getting Utility Customers to Use Online Services to their offering.

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About U.

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Politics Today
offers its readers extended news coverage of this issue.com/pr
The Washington, DC-based IPD Group, Inc ."

The IPD Group's publications include:

-- EIN News - http://www.com/pr
-- U. Examining
barriers to the adoption of online services and discussing successful case
studies , we highlight approaches that get customers to register and stay with
their utility Web site.

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Politics Today, http://www. Politics
Today provides the most comprehensive and up-to-the-minute information
available on the web regarding U. We fit well in the niche-market data-mining space
used by professionals .einnews.

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,
with battle lines being drawn between conservatives and liberals.

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provides niche-focused Internet
data mining and searching tools to corporations, institutions, and
professional individuals .

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WASHINGTON, In the wake of a move by the House
Appropriations Committee to cut $100 million out of the PBS budget, the
culture war over public broadcasting has broken out all over Washington , D.

Companies Mentioned in this report:
Wells Fargo, TXU, Gomez, DTE Energy, Florida Power + Light, National Grid,
Electricite de France, We Energies, Wisconsin Public Service, Long Island
Power Authority, SCANA Corp.

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The IPD Group's media monitoring and newsletter services are designed as
alternatives to high cost services such as Lexis-Nexis and Factiva.com/pr
-- Music Industry Today - http://www.inboxrobot.

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Unlike Google News, U.

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S.S. Politics Today is a resource for political professionals and tracks
the latest news about every member of Congress , every member of the Bush
cabinet and inner circle, every federal agency, every governor, the political
happenings in every state, the most important campaigns and campaign issues,
and much more.S.

Politics Today focuses on pre-set newsfeeds
edited by a team of experienced editors.uspoliticstoday .

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PBS Funding Fight Heats Up in Congress as Democrats Denounce GOP for Threatened Cuts Call on Bush to Fire CPB Chairman Tomlinson; U.S. Politics Today Offers E

It is published by the IPD Group
which specializes in media monitoring services., http://www.ipdgroup. "On the other end of the spectrum, companies such as Lexis-Nexis charge
thousands of dollars a year.newscom.

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com/news/CorporationForPublicBroadcastingCPB /pr
-- Kenneth Tomlinson News -
http://www.S. DUBLIN, Ireland, Research and Markets
(http://www.

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Covering all aspects of America's political scene, U.

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-- EU Politics Today - http://www.musicindustrytoday.com/pr

(Logo: http://www.

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The contents of this report are as follows:
- Executive Summary
- Online Service Adoption Overview
- Put Customers First by Designing for Customers
- Behind the Scenes at Utility Web Sites
- Determining Customer Needs
- Success Stories

For more information visit
http://www.

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S.com/pr
-- The Inbox Robot - http://www.com/reports/c18437

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.

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See:

-- PBS News - http://www.healthcareindustrytoday.

Sites related to the Biafran War in Nigeria (1967-70).

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com/pr
-- Healthcare Industry Today - http://www.com/cgi-bin/prnh/20040820 /RESEARCH )
This research highlights the fact that only about one third of customers
who take the time to register at an energy provider's Web site continue to use
the site's services on a regular basis.

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C.uspoliticstoday.com/news/PBS/pr
-- CPB News -
http://www.uspoliticstoday.
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