The two main components of the MSS platform
are the Telephony Application Services (TAS) and Speech Engine Services (SES),
which include Automatic Speech Recognition (ASR), Text-to-Speech (TTS) and
prompt manager . Because Windows Server System products are integrated for
enhanced manageability and security, they help organizations reduce complexity
and lower costs.

voicexml multimodal

About Angel.com's patented Voice Site technology to power customer service and
marketing phone numbers using intelligent speech recognition that can automate
most phone-based interactions. More information about MicroStrategy (Nasdaq: MSTR) is available
at http://www.

ivr requested

, Eicon Networks Corp.com.com are trademarks or registered trademarks of
MicroStrategy Incorporated in the United States and certain other countries.

ewings deploying

Launched in May, MSS 2004 R2 is built on . IN-Voice can be integrated
with any corporate time and billing system using web services and XML. In addition
to the ability to convert handwritten and voice files to text, MScript's suite
of tools can also pull or push data from customer corporate databases, CRM,
ERP and supply chain applications into the company's online forms using web
services and XML.

A Voice Portal is a consumer or business application that accept user's speech input via a telephone or microphone, gathers the requested information from the Internet, and speaks it back over the telephone in either a computerized or recorded voice.

mck vxml

Part of the Windows Server System(TM), MSS is a Web -based, speech-enabled
interactive voice response and multimodal application solutions platform.com /windowsserversystem ).

NOTE: Microsoft, Windows, Windows Server System and Windows Server are
either registered trademarks or trademarks of Microsoft Corp.com's on-demand phone solutions to collect data
from callers, transcribe pieces of information from the call, and communicate
key pieces of data into existing CRM or ERP applications.NET platform, IN-Voice is a
billing and time -tracking solution for the mobile workforce.

portals broca

MSS 2004 R2 also provides enterprise customers with language support for U. MicroStrategy provides integrated reporting, analysis, and
monitoring software that helps leading organizations worldwide make better
business decisions every day.

tts mck

About Microsoft
Founded in 1975, Microsoft is the worldwide leader in software, services
and solutions that help people and businesses realize their full potential.

multimodal vxml

"We are excited to offer customers fully-integrated transcription
and CRM options via MScript.

timgad ewings

microsoft.com and MScript customers will
now be able to utilize Angel. Customers use MCare to capture lead data for
high volume applications , such as direct response campaigns, class action
lawsuits or surveys.com with
integrations that enhance our product suite," said Mike Zirngibl, President of
Angel.

deploying timgad

Most recently, Fingerhut; King Pharmaceuticals Inc. Built on the Windows Server(TM) operating system and
designed with Common Engineering Criteria, Windows Server System is focused on
making it easier for IT professionals to connect and manage their IT
environments. All Windows Server System products support open industry
standards including those based on XML to promote interoperability with other
platforms. Angel . SalesScript can minimize inaccurate and disparate
data, increase employee productivity and increase the quantity of data entered
by allowing access to the system at any time and from any location.

com and MScript's Microsoft . Callers simply
phone in hours worked or completed tasks and the voice files can be converted
to text and delivered to the appropriate audience.

vxml tts

Companies Get a New Voice With Microsoft Speech Server

; Sandia National
Laboratories; and the Virginia Department of Motor Vehicles chose MSS for
their enterprise speech solutions.NET technologies and is the
first product in its class to allow companies to deploy telephony-only DTMF
(dual-tone multifrequency, or touch -tone keypad) applications, speech-enabled
telephony applications, and multimodal (mixed speech and visual) applications. More information about Microsoft Speech Server can be found
at ( http://www . Voice-Driven CRM Solutions Already Integrated With
Salesforce.

speechweb eloquant

newscom.

About Windows Server System
Microsoft Windows Server System is integrated server software providing
the infrastructure for IT operations, application development, integration and
information work.
Starting today, Angel.com, MScript and 411XML. With an innovative Internet -based solution that
requires no investment in hardware, software, or human resources, Angel.

requested ivr

Microsoft also announced today that as part of its continued efforts to
help make speech mainstream , it is expanding its speech technology efforts
beyond the call center and interactive voice response markets into the broader
enterprise unified messaging market by integrating speech technologies into a
future release of Microsoft Exchange Server."
"We've seen a lot of demand for voice-enabled CRM and transcription
products over the last few years," said Mark Golino, President of MScript.

More information about MScript is available at
http://www.

biometrics ewings

Fingerhut, King Pharmaceuticals, Sandia National Labs Are Among New Microsoft
Speech Server 2004 R2 Customers; Microsoft Will Integrate Speech Into a Future
Version of Microsoft Exchange Server

NEW YORK, Aug . Companies from a
variety of leading industry verticals, including finance, retail, healthcare
and government, will deploy MSS in the coming months, expanding the MSS
customer list to more than 60 companies that have invested in the platform.
(Logo: http://www.com, Siebel and Netsuite, as well
as any ERP application.com.com
Angel.

biometrics portals

As
a Speech Application Language Tags (SALT )-based solution, Speech Server
follows the Web application deployment model, using an ASP. and
Vail Systems Inc. The solution can be deployed immediately and offers a
low-cost alternative to using live agents to capture data.

"As phone-based solutions become more integrated with CRM strategies , it
is crucial that we find strategic partners who can complement Angel.microstrategy.

expense biometrics

com and MScript will offer the following solutions:

SalesScript
SalesScript is MScript's phone interface into a company's powerful CRM
application, which allows individuals to use voice to enter real-time data
into existing CRM applications. Customers can integrate SalesScript with
existing CRM applications such as Salesforce.

broca multimodal

2 /PRNewswire-FirstCall -- At the annual SpeechTEK
Exposition and Educational Conference in New York, Microsoft Corp.microsoft.

broca eloquant

com, Siebel CRM OnDemand and Netsuite

MCLEAN , Va."

About MScript
Founded in 2000, MScript is a leader in document creation and management
with the ability to accept and integrate data from IVR phone systems, faxes,
email , Web-based forms, scanned images, mobile devices and more.com is a leading provider of on-demand call center and Interactive
Voice Response (IVR) solutions, which enable organizations of all sizes to
quickly deploy powerful telephony applications.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence
(BI) technology.

multimodal deploying

Spanish and Canadian French at no additional cost and provides the option of
an all-in-one server configuration, which gives those customers greater
flexibility when choosing a deployment option.NET-based Web
server as the application server.com/speech ). in the United
States and/or other countries.

Angel.com and MScript Launch Voice-Enabled CRM and Transcription Solutions

com, a leading provider of on-
demand call center and Interactive Voice Response (IVR) solutions and a
division of MicroStrategy(R) Incorporated (Nasdaq: MSTR), announced today that
it has entered into a strategic alliance with MScript to offer three voice-
enabled CRM and transcription solutions. More than 1,500 customers turn
to Angel . Companies choose MicroStrategy for its advanced
technical capabilities, sophisticated analytics , and superior data and user
scalability.

gathers globally

(Nasdaq: MSFT) today announced that multiple companies have chosen
Microsoft(R) Speech Server (MSS) as their platform of choice for building and
deploying speech-enabled enterprise solutions, signifying growing adoption and
demand by enterprise companies for a lower-cost scalable speech solution built
on .

MCare
MCare is a voice-enabled name and address capture solution offered by
Angel.com.com
balances the need for high quality communications with affordable pay-as-you-
go pricing.
Other product and company names mentioned herein may be the trademarks of
their respective owners.

deploying pipebeach

deploying requested

NOTE: The names of actual companies and products mentioned herein may be
the trademarks of their respective owners., Angel.
"Angel .

MicroStrategy and Angel.

tts timgad

NET Framework- and Windows(R)-based infrastructure.
"We're very excited about this partnership with Exchange and believe that
offering speech-enabled unified messaging capabilities to the millions of
Exchange users will go a long way to help achieve the goal of driving speech
mainstream," Bray said.mscript.

globally portals

com/cgi-bin/prnh/20050802/SFTU050 )
"These customer wins are a strong validation that Microsoft Speech Server
is an enterprise-ready product in high-end call center implementations as well
as a catalyst for opening up a variety of new speech -enabled applications such
as driver's-license renewal, password reset and employee productivity
solutions ," said Rich Bray, general manager of the Speech Server group at
Microsoft. More information on Windows Server System can be found online at
( http://www.

IN-Voice
Based on Angel.com and MScript are going to make it easy for customers to access on-
demand phone solutions that can be integrated with existing web services.

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S. Customers can also benefit from expanded telephony boards
coverage and voice over Internet Protocol (VoIP) support for MSS 2004 R2 from
industry partners such as Aculab, Brooktrout Inc.