In addition to viewing invoices online, PacifiCare's
employer group customers can download invoice details into an Excel format for
ease of sorting and reconciling PacifiCare's invoice to the employer 's
records. For more information call
800-553-5505 or visit http://www.

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Implementation Effectiveness Management (IEM) -- The Trax CP
Services group works as an extension of the retailer's staff
to: customize strategic and tactical implementation plans;
monitor for implementation effectiveness; calculate compliance
and ROI for company executives and boards; teach and train
managers on effective employee performance coaching; and
provide expert support to organizations.

This category is for software that is useful to the small business.

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According to Kienzlen, "Today, buying 'programs' isn't enough; CP
Services specializes in the implementation effectiveness, operating
discipline, and compliance monitoring that today's retailers demand. Avolent 's customers include AT+T, Delta Dental of
California, Do It Best, EDS, MasterCard, Health Alliance , Highmark, Office
Depot, PacifiCare, Unisys, Wells Fargo, and more.

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SAN FRANCISCO, Avolent Inc .

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About Trax(R) Retail Solutions

Trax Retail Solutions is the market leader in loss prevention ,
store operations control and profit optimization solutions for the
retail industry and list the following companies among its clients:
Albertsons, Winn-Dixie, Ahold USA, Osco Drug, SUPERVALU Stores , Harris
Teeter, CUB Foods, Farm Fresh Markets, Wesco, and dozens of other fine
food, drug and convenience companies.
"In this competitive environment, it's not enough to offer more services
to members, you also have to make it easier for them to do business with you,"
said Ken Mui, senior business consultant in Corporate Operations at
PacifiCare."

Maximizes Legacy IT Investments
In today's fiscally conscious corporate environment, Avolent's customers
such as PacifiCare , Office Depot, and Highmark are progressively seeking ways
to leverage their current infrastructure and IT investments.

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It's a very exciting time for smart retailers. Currently the Trax DI Group performs its services
for nearly 4,000 stores."

About Avolent
Avolent provides software for eBilling and Cash Flow Optimization to
enable Fortune 2000 companies unprecedented insight and control over their
inbound cash flow.

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We have over 500 years
of combined retail expertise within our CP Services group, spanning 19
tier-one supermarket, convenience, and drug companies, which provides
a knowledge bank that we believe is unequalled in the marketplace.

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"

The customer profitability services group includes:

Data Investigation Services (DI) -- The DI Services team is
"connected" to customer data streams for the purpose of
uncovering fraud and merchandising or operations conditions
that are negatively impacting store profit.

Special Data Analysis Services -- Whether analyzing the
implementation of POS and cashier policies , self-checkout,
receiving systems, or perishable programs and practices, Trax
has a special group to conduct what we call a "deep-dive" into
customer data to uncover patterns , trends, and evidence of key
success or failure points.
Employers are now able to view health, dental, vision and life insurance
invoices online.

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According to Larry Miller,
president , Trax Retail Solutions, "Our customer profitability services
group has a single mandate: to help our customers implement smarter
programs and practices to drive their profit. Over 65% of our
customers currently use our weighted analysis and greatest profit
potential programs and are enjoying a strong corporate re-focus on
'preventing' shrink. With limited investment dollars available, organizations
consolidating systems find it difficult to innovate and achieve efficiencies
within budget," stated Doug Roberts, CEO of Avolent.

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Business Editors/Software Writers

SCOTTSDALE, Ariz. Avolent 's award winning BizCast software streamlines all
processes in the invoice-to-cash cycle through real -time electronic invoicing
and payment, customer self-service, cash management, forecasting, and a unique
patent-pending ability to dynamically adjust trade terms to meet corporate
financial goals .

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Our mission is to provide our clients with measurable profit gains so
that they can compete more effectively.

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Trax Expands Focus on Retail Profitability Services; New Customer Profitability Services Group to Be Led by Industry Veteran Mike Kienzlen

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As vice president of customer profitability services , Kienzlen
will be responsible for ensuring the complete success and satisfaction
with the Trax products and services purchased by all its retail
clients.

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According to a
survey by Gartner Research , 80% of healthcare organizations with more than one
core administrative system intend to consolidate systems, and the average age
of these systems is 12.
By consolidating financial data from multiple back-end systems, BizCast helps
extend the value of legacy systems and tackles the IT challenges associated
with mergers and acquisitions where the consolidation of systems across
multiple lines of business is critical.

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Currently, IEM is in
place in more than 3,000 stores nationwide .avolent.

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(NYSE: PHS), is using BizCast, Avolent's eBilling
solution, to provide enhanced service and simplify benefits administration for
its employer group customers.

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Trax provides audit
services and consulting on best practice methods at the front
end, receiving, perishables , operations, and store readiness.

Avolent's eBilling Solution Rolled out for PacifiCare's Employer Group Products

invoice invoicing

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Backed by a team of retail profitability experts, the Trax CP
Services group is led by industry veteran Mike Kienzlen. Kienzlen
spent 22 years in the retail food industry before coming to Trax in
1995.

Loss Prevention Outsourcing -- For organizations looking to
maximize internal resources, Trax provides the services of a
complete loss prevention department including professional
loss prevention training, preemptive data mining and data
analysis , design and implementation of internal loss
prevention programs, shrink hotline (1-800) services , shrink
awareness programs, and legal case preparation. The company's flagship
ShrinkTrax Suite of loss prevention and store operations control
solutions have helped over 22,000 retailers worldwide improve profits
by empowering store managers with education and training, world-class
technology , and industry best practices for store operations. With the goal of providing its members with a wider range of
invoicing flexibility, PacifiCare provided employers the option to consolidate
the invoicing information for multiple products. "BizCast provides the
tools for our partners and our customers to attain organizational efficiencies
and optimize customer-facing activities without significant system overhaul.

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9 years.

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PacifiCare uses Avolent's
BizCast as the back end to its systems to generate both standalone and
consolidated invoices.com.

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"
Leading retailers including Albertsons, Winn-Dixie, Stater Bros. With BizCast, Avolent addresses this growing
trend and has garnered strong support from customers like these, as well as
leading ERP partners such as Siebel and Oracle and system integration firms
such as BearingPoint, who have all recognized that consolidating and
centralizing invoices from multiple back-end systems offers tremendous value.
Avolent 's BizCast offers a robust suite of 35+ adapters for accessing and
consolidating invoice data from disparate systems without having to spend
millions replacing or upgrading these systems.

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Markets , Wesco Convenience, and SUPERVALU are listed among Trax CP
Services customers. In the past 12 months we have
helped to establish, advised, or participated on major shrink
reduction committees for a number of our customers. The BizCast SDK simplifies the
integration of BizCast into legacy systems by providing a set of tools for IT
personnel and system integration firms to easily extend and customize BizCast
solutions to fit their needs.

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"Melding disparate systems and organizations is a challenge facing many of
our customers.

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----Trax Retail
Solutions (Trax) today announced the formation of its new customer
profitability services (CP Services) group. Data analysis
experts mine data from POS and DSD transactions for loss
conditions and then alert company loss prevention and
operations teams to effect immediate investigation and
containment.

Store Audit Services -- Led by retail operations experts and
certified internal audit professionals , the Trax audit teams
help retailers monitor compliance to company policies and
approved operating best practices., the leading
provider of eBilling and Cash Flow Optimization , announced that PacifiCare
Health Systems, Inc. "With BizCast, we believe we can provide our members with more
services and easier access to all their invoices.