"
The firm looked at a host of products including Microsoft CRM,
Siebel, Saleslogix and Onyx.
"We want everyone in the firm to be able to access information about
people, relationships and the projects we are working on. Moreover, they can determine if they want contact
updates made in InterAction to flow down to their own contacts in
GroupWise. All other product and company names
mentioned are the property of their respective owners and are
mentioned for identification purposes only.
Internet Retailer, a leading e-commerce magazine, predicted that an
average of 75 percent of online shoppers would abandon their shopping
carts in 2004.

sustance businessess

The MW2 SOA Blueprint is a Key Enabler for Accelerating the Transformation of
an Organization Into a Service-Oriented and Agile Enterprise

SUNNYVALE, Calif. The SOA Blueprint is a roadmap
for business and IT alignment and fosters enterprises to embrace governance
and reusable business services within their environment. "We feel that Interface Software
understands the drivers in our industry as well as our corporate needs
and the needs of our professionals," said Googins. The system provides built-in tools and data change
management workflow, enabling data stewards to identify, sort, cleanse
and edit out-of-date or inaccurate data efficiently and on an ongoing
basis."

About LexisNexis and LexisNexis Interface Software

LexisNexis(R) (www. InterAction is internet -enabled, allowing professionals to
view information however they choose--through knowledge management
platforms, corporate portals, intranets, extranets and wireless
devices.

bronner ingleton

MW2's SOA Blueprint enables businesses to leverage industry best
practices, cut the cost of integration, and deliver business functionality
much more rapidly than previous approaches. "InterAction walks the fine line between delivering a
centralized corporate asset while maintaining user control," said
Plowden . The team examines the design and
functionality of interactive properties such as hardware, software ,
intranet, extranets and external-facing Internet sites.

sustance lorentz

By engaging
with customers and solving complex business problems, MW2 has captured the
best practices and patterns to quickly deliver service centric solutions. "If we selected any of them we would have taken advantage of
only 20 percent of their functionality and paid for a product 80
percent of which we wouldn't use.interfacesoftware .
The Usability Services Team at MasterCard International
specializes in managing payment functions with retailers, and creating
and working on existing sites so that they function intuitively for a
better consumer experience. The
e-commerce category includes online stores and payment processing
organizations, and the financial category is for financial-services
sites that offer customers online tools or information, such as those
sites offering online banking and bill payment. The Usability Services Team at MasterCard International
was developed to share the company's expertise on managing payment
functions with merchants, and creating sites that function intuitively
for a better consumer experience.com or refer to our
filings with the U. Securities and Exchange Commission.

bronner hentschel

"The MW2 SOA Blueprint enables our clients to become more competitive and
innovative by responding to market changes quickly," said Chief Executive
Officer, Uwe Weinkauf."
The Brattle Group had been using an in-house developed contact
management system that had limited relationship management, reporting
and analytic capabilities. For instance, InterAction's Who Knows Whom(TM)
feature instantly reveals who else in the firm has a relationship with
a particular contact.
The firm has offices in Cambridge (Massachusetts), Washington, DC, San
Francisco, London, and Brussels. www. That statistic translates to a loss of approximately
$63 billion in sales.

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The MW2 SOA Blueprint is the first end-to-end complete SOA reference
architecture and methodology that is also referenced by industry thought
leaders . MW2's unique
composite application delivery approach enables rapid business service
assembly , consolidation of business processes, and shortened deployment time
so organizations can realize more agility and profitability.

About MW2 Consulting
MW2 Consulting combines the expertise and professionalism of a world-class
consulting firm with state-of-the art technology acumen.

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"Overlooking the usability of a site in favor of eye-catching
design can be very costly to a company ," said Jennifer Ruffino, the
Certified Usability Analyst who leads the Usability Services Team at
MasterCard.

j2 businessess

, MW2 Consulting continues to
establish itself as a thought leader among SOA consulting firms.
MW2 is headquartered in Sunnyvale, California. "These
features fit how we look at our universe of contacts," said Plowden. Consultants can determine exactly what
information they want to share with the firm and what they'd like to
keep confidential. "This will be a big plus for bringing people on board and
buying into the system. In addition to its flagship Web-based
Lexis(R) and Nexis(R) research services, the company includes some of
the world's most respected legal publishers such as
Martindale-Hubbell, Matthew Bender, Butterworths, JurisClasseur,
Abeledo-Perrot and Orac . Its flagship product, LexisNexis InterAction, is a flexible
and uniquely designed platform that delivers this Relationship
Intelligence throughout the organization, quickly, efficiently and
cost -effectively.

internetwork ingleton

MW2 Launches Patent Pending SOA Blueprint to Accelerate Delivery of Business Solutions

MW2 delivers SOA
consulting services designed to help analyze businesses with true clarity,
raise performance levels, achieve sustainable growth, and enhance shareholder
value.mw2consulting.com/usabilityawards . MasterCard
International manages a family of well-known, widely accepted payment
cards brands including MasterCard(R), Maestro(R) and Cirrus(R) and
serves financial institutions, consumers and businesses in over 210
countries and territories.

colza devore

Our offshore SOA Center Of Excellence (COE) offers business and IT
service development, composite application delivery, and SOA modeling. Robson Googins . "We knew that many CRM projects
fail because the technology isn't accessible where users 'live' - in
their PIM," explained Dan Plowden, Director of Finance and Planning at
The Brattle Group ."
Finally, The Brattle Group's software evaluation team found
InterAction's data quality tools far superior to those of other
products. "With better data quality, our consultants will have higher
confidence in the CRM system and greater comfort in sharing
information," said Plowden.lexisnexis . Nominations are due by June 30,
2005, and winners will be announced by September 15, 2005.

devore j2

"In addition, the blueprint promotes productivity
gains in software development while significantly reducing IT development and
maintenance costs. "We struggled with being able to combine
internal and external knowledge in order to connect the dots and
understand who knows whom and who knows what," added Googins . Relationship Map(TM) enables users to identify
and leverage the extended network of relationships that exist among
firm members, colleagues and other contacts known to the firm.

adsense colza

com for more information ."
In contrast, The Brattle Group found InterAction to deliver
precisely the functionality needed , in an environment consultants
would feel comfortable using.reedelsevier.
Usability - making a Web site function intuitively to provide the
best experience for the user - is critical to the success of a site.
Results include improved product usability, and a better understanding
of product design , navigation and interactivity, based on the unique
insights into consumers' behaviors witnessed first -hand during
evaluations of thousands of consumer experiences.

About MasterCard International

MasterCard International is a leading global payments solutions
company that provides a broad variety of innovative services in
support of our global members' credit, deposit access, electronic
cash, business-to-business and related payment programs.

adsense ingleton

"
In particular, the product's ability to track and manage the
complex relationships between people, companies and engagements was a
compelling differentiator from the other, more generic CRM products
the firm considered. LOUIS----MasterCard
International announced today that it is hosting its first annual
Usability Excellence Awards , created to recognize the most usable
sites on the Web. Beginning today, companies can nominate their sites
for consideration and evaluation by one of the premier usability teams
in the United States - MasterCard International's Usability Services
Team. Louis, Missouri.

consilium devore

"
MW2 has applied its SOA Blueprint not just to traditional CRM, Content
Management, eCommerce, and ERP challenges, but also to the emerging Mergers +
Acquisition and Sarbanes-Oxley compliance markets as well.
The firm is deploying InterAction to obtain a 360-degree view of its
knowledge assets and Relationship Intelligence.
Determined to identify a technology that consultants would
actually use and trust , the firm undertook an extensive search for a
new CRM solution.
"The Brattle Group has done its due diligence in the CRM selection
process, focusing on the critical issues for consulting firms like PIM
integration, usability, relationship intelligence, data quality,
security and control ," said Barry Solomon, Interface Software's
executive vice president. One winner and five runners -up will be
awarded in each category.mastercard.

devore webmetro

"Having access to this
relationship intelligence will give us a competitive advantage in
business development and cross-selling situations. "They had nothing to do with how we sell," said
Plowden.

webmetro businessess

Business Editors/Technology Editors

OAK BROOK, Ill. Relationship Intelligence is a firm-wide asset that
reveals the unique and complex connections between people, companies,
relationships, experience and expertise, empowering professionals to
leverage who and what they know to uncover new revenue opportunities,
differentiate themselves from the competition and enhance client
service. "The purpose of the awards program is to help bring
attention to usability as a critical aspect of Web design.

j2 panoptic

com) is a leader in comprehensive
and authoritative legal, news and business information and tailored
applications.brattle. The MasterCard
Usability Services Team is located at MasterCard's Global Technology
and Operations headquarters in St.

Sites about consulting services offered to businesses on the Internet.

bronner ingleton

----

InterAction 's dominance in professional services industry,
email integration and Relationship Intelligence capabilities
influenced decision

LexisNexis Interface Software announced today that the Cambridge,
Massachusetts-based consulting firm, The Brattle Group, has selected
InterAction (R), the leading CRM solution for consulting organizations. However it became immediately clear to
the evaluation team that those packages were not suited to the
consulting industry. For more information please visit our Web site at
www.

Business Editors

ST. The MasterCard award-winning Priceless(R)
advertising campaign is now seen in 96 countries and in 48 languages,
giving the MasterCard brand a truly global reach and scope.

pleon j2

Call 1-408-215-2150 or
visit http: //www.
"InterAction will allow us to centralize the information we
possess about clients, prospects , relationships and engagements and
put more structure around our marketing processes," said The Brattle
Group's President and CEO, W. "We are delighted that they found
InterAction to be the superior product and look forward to being a
partner in the firm's success. The team helps customers address the
design and functionality of interactive properties such as hardware,
software, intranet, extranets and external-facing Internet sites.

carnforth devore

MasterCard Usability Team Honors the Most Usable Sites on the Web; First Annual Awards Honor Those Who Best Understand Frustrated Users

If your organization is interested in participating in the
competition, fill out a nomination form at
www.

panoptic webmetro

The Usability Services Team at MasterCard

Payment cards are the currency of choice for online transactions ,
and consumers want to use them to conduct business online easily and
efficiently.

kbit ingleton

Of critical concern was finding a package tailored
to the business model of the professional services industry that could
integrate seamlessly with the firm's personal information manager
(PIM), which consultants use heavily. "So a key consideration was finding a product that
would integrate with our PIM, Novell GroupWise.com

About The Brattle Group

The Brattle Group provides economic consulting services and expert
testimony to corporations, law firms, and public agencies worldwide.com

InterAction , InterAction Opportunities, InterAction Matters,
InterAction Engagements, Watch List, Who Knows Whom and Relationship
Map are trademarks of Interface Software, Inc. and may be registered
in certain jurisdictions. For more
information go to www.mastercardinternational.S.

webware carnforth

"
Also compelling was InterAction's ability to deliver a central
repository of client information, without taking away users' ability
to control their own contacts.com), the company does business in 100 countries
with 13,000 employees worldwide.

panoptic infochannel

"InterAction has
tremendous functionality and flexibility , and with its strong
GroupWise integration, we can make it look familiar to users.
LexisNexis Interface Software is the leading provider of CRM
solutions enabling professional services firms and similar
relationship-based organizations to create the Relationship
Intelligence they need to generate new business and enhance client
service.

Winners will be chosen from each category based on seven important
principles of Web usability: navigation, information architecture ,
accessibility, error prevention and recovery, writing for the Web,
support and interface design .

customisation devore

Consulting Firm The Brattle Group Selects LexisNexis InterAction for CRM

A member of Reed Elsevier Group plc (NYSE:ENL)(NYSE:RUK)
(www. We're
delighted to have the opportunity to share our expertise , acknowledge
the best in the industry, and give insight to others, so they can
offer users a better experience on their individual sites."
There are two categories for nominations in the Usability
Excellence competition: e-commerce sites and financial sites.

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