Support 2006 allows support
organizations to coordinate , manage and track everyday support activities, as
well as more complex workflows that involve several people or departments and
interdependent tasks.com) is a leader in providing powerful, yet flexible
support solutions for IT help desk/customer service centers.5, a new Eclipse-based development
tool that helps developers easily build components to use in composite
applications running in the IBM Workplace environment, including IBM
Workplace Collaboration Services or IBM Workplace Services Express . "If you look at the
world of IBM Web developers out there, it's pretty compartmentalized. With IBM Workplace Designer, IBM is establishing a
leading application development platform that allows developers to realize
the full vision of the IBM Workplace environment."

Pricing and Availability

IBM Workplace Designer will retail for $649 per user.

wireless changing

Unique Headlines and FAQs can now be assigned to
multiple end user desktop interfaces. With over 2,500
installations in organizations located worldwide, GWI's highly customizable
support solutions are used by companies such as Panasonic, State of Missouri,
Philips Semiconductors, LensCrafters and Telesat Canada. The company is
privately held and based in Vancouver, Washington.

"

"There is a growing application development space forming around the
creation of composite applications that can be accessible through browsers ,
rich clients and mobile devices," said Ken Bisconti, vice president of
IBM's Workplace, Portal and Collaboration products. The fastest
way to get more information about IBM Software is through the IBM Software
home page at http://www.

notes integration

Support 2006 to the market as it represents
our 13th year of delivering a world-class solution on the IBM platform," said
Daren Nelson, CEO of GWI Software . It lets us take the
skills we've developed over the years and instantly put them to work with
IBM Workplace applications. Some development tools in the market promise to
ease the transition from one technology to another, but don't really
deliver.com/isv/

About IBM

IBM is the world 's largest information technology company, with 80 years of
leadership in helping businesses innovate .

changing hardware

Support 2006 users can now require Incident
Approvals from an approval group or persons before an incident can be closed.

domino applications

VANCOUVER, Wash. Built on industry standards such as XML and
JavaScript , IBM Workplace Designer allows developers to build a simple,
re-usable component in as little as five minutes.

developing adapt

integration lotus

For pricing and further information, please
call GWI Software at +1-360-397-1098 or e-mail sales@gwi.

IBM Workplace Designer is designed to help script developers leverage
existing skills, using forms, views, and scripts in a visual integrated
development environment.

"IBM Workplace Designer provides us with a framework for development, a
familiar IDE, and support for languages (Javascript, XML, HTML) that we
already use on a daily basis for Web development. "IBM is at the
forefront of providing more innovative ways of building applications using
standards -based technologies in order to add collaboration to existing
business processes.

applications integration

It is available for
download from IBM's Passport Advantage site.

goals ui

Included with IBM
Workplace Designer are sample collaboration components that developers can
use to add additional functionality to their composite application.com.

wearables themselves

c.com.

domino middleware

Other features of the software include knowledge
management, asset tracking , and customer self-support.

targeting themselves

PRESS RELEASE IBM(R) Enables Composite Applications With New IBM Workplace (TM) Application Development Tool

IBM Workplace
Designer is also able to import forms from existing IBM Lotus Domino
applications for use in building new IBM Workplace applications.

Projects and companies offering software for wearable computers.

developing targeting

GWI has a
long-standing tradition of working closely with our users to develop new
functionality in our products."

About GWI Software
GWI Software (http://www.
With IBM Workplace Designer, customers can extend roles-based,
document -oriented composite applications while taking advantage of the
cost-effectiveness and flexibility of an underlying services-oriented
architecture (SOA).

Since first released in beta form in June, over 2,000 developers have taken
advantage of the tool's ease of use and flexibility to build applications
for the Workplace platform.ibm.

presents future

"And we are also excited that many of the
new features fulfill direct requests from GWI customers. Current GWI Software users
with active maintenance licenses may upgrade at no cost by contacting their
sales or support representative. Based on SOA,
composite applications are quickly assembled from reusable components, and
allow organizations to efficiently adapt software to changing requirements. IBM Software offers a wide range
of middleware and operating systems for all types of computing platforms,
allowing customers to take full advantage of the on demand era.

themselves future

Developers such as Rob Novak, President of SNAPPS, a long-time IBM Business
Partner and now an IBM Design Partner, says Workplace Designer gives
technical users and Lotus Domino developers a "jump-start" to developing
applications for Workplace, helping reduce production time for customers '
customization and development needs.

wearable adapt

IBM Workplace Designer delivers, he said.developer.

adapt notes

Other
parties' trademarks or service marks are the property of their respective
owners and should be treated as such. The
additional components include a blogging component, a project management
tool , contact management list and online discussion forum.

mobile modalities

A composite application brings together disparate applications to initiate
new business practices without having to start from scratch.

infrastructure middleware

IBM Workplace Designer doesn't just unlock the door
between them, it kicks it down.
Information on the IBM Software Access Catalog can be found at
http://www.

ui base

GWI Software Announces c.Support(R) 2006 for IBM(R) Lotus Notes(R)/Domino(TM)

c.
Email Processing allows users to create a new incident or update existing ones
via an inbound email.gwi.
IBM (NYSE: IBM) today announced the general
availability of IBM Workplace Designer 2. IBM Business Partners can
download IBM Workplace Designer from the IBM Software Access Catalog.

screenshots modalities

, GWI Software, an industry-leading
provider of comprehensive IT help desk/customer service applications, today
announced the availability of c.
Imagine IBM WebSphere Portal developers in one room, and Lotus Domino
developers in another.

*IBM, Lotus , Workplace, Workplace Designer, Workplace Collaboration
Services, Workplace Services Express and Domino are trademarks of
International Business Machines Corporation in the United States, other
countries, or both.

lotus adapt

"We are excited to deliver c.

Pricing and Availability
c.Support is a registered trademark of GWI Software.

hardware wearable

base wearables

Support(R) 2006 for IBM(R) Lotus
Notes(R) /Domino(TM), a complete help desk support solution built for the Lotus
Notes/Domino platform and the web.Support 2006 is commercially available now.

NOTE: c.
Composite applications enable customers to re-use data to create new
processes for partners, suppliers, customers, or employees during
time-critical situations such as mergers and acquisitions or new product
rollouts.ibm.

modalities domino

Beyond its industry-leading core features and functionality, c.Support
2006 includes a number of new features designed to increase efficiency in
support-related activities.software.

Other company product and service names are trademarks or service marks of
others.