With these new service initiatives,
customer support will be more accessible, especially in international markets,
where Recruitmax's business is growing rapidly. Technical consultants and support analysts will provide routine
support services; while customer optimization analysts, report consultants and
account managers will provide more strategic information on system utilization
and best practices.com) is all about the people.com with any questions
pertaining to these news releases.

product computers

Recruitmax
provides award-winning software and services, which help companies attract,
hire and develop outstanding employees with greater efficiency.
Founded in 1996, the firm now has U.

Gateway owners will find a variety of service and support resources on the company's Web site, www.

support public

The program
includes bonus points, which loyal customers can redeem for special
enhancements or events, expedited services and value-added offerings.

product tech

"
Known for its prompt and personal customer support, Recruitmax ended 2004
with a 99. Support will be available in
six languages, including Italian, Spanish and French.

public owners

"

About Recruitmax
Recruitmax (http://www. Its innovative
technology has helped more than 500 organizations around the world cut
workforce-related costs while enhancing worker productivity and retention.

com, including lists of frequently asked questions, customer support newsletters and a Gateway-specific public newsgroup.

product customer

page company

customer will

page newsletters

- New Initiatives Include Live, 24x7 Multi-Lingual Support, Easier Access to
Technical Information , Candidate Support and Breakthrough Proactive Services -

PONTE VEDRA BEACH, Fla.com.

frequently companies

"Our customers can reach
Recruitmax to answer their questions from anywhere, anytime," said Belser."
Among other improvements, Recruitmax will add dedicated phone support and
special Web portals to support customers' career site applicants.

gateway.

frequently owners

"Our goal is simple: We want every one of our clients' experiences with us to
be a memorable moment, and we want to exceed all expectations .

product frequently

5 percent satisfaction rating. The Company's eAdvocate customer support Web
portal provides real -time support request and account management, as well as
live chat support and a conceptual knowledgebase of frequently asked
questions.

company gateway

"Whether it's increasing support staff,
implementing live chat capabilities or upgrading our Web-based support, we
offer the tools necessary to encourage productive customer relationships,"
said Alan Belser, Recruitmax's vice president of customer support. "With these
latest additions, we're confident we cannot only solve issues they may have
but anticipate and eliminate them before they occur.

support newsletters

Additionally, Recruitmax offers a unique rewards program for
customers on the Recruitmax Maintenance Plan.recruitmax.

www product

The Company
will also leverage its Artificial Intelligence search technology to provide
clients with easy access to a knowledgebase of dynamic content, including help
documents and answers to common questions.S.

CTIA Wireless 2005 Exhibitor News Distributed by Business Wire Available at WWW.TRADESHOWNEWS.COM

Business Editors/Tradeshow Writers/High -Tech Editors
CTIA Wireless 2005

NEW ORLEANS----As the official news
release distribution service for CTIA Wireless 2005, Business Wire
will be posting exhibitor news releases on its dedicated news archive
at www.

public product

, Recruitmax, a world
leader in technology and services for building great workforces, today
announced new customer support initiatives, including live, 24x7 multi-lingual
support with regional call routing and live candidate help for customers'
career sites.

customer will

"With these latest support services, we show that
we're getting even better at listening to our clients and remaining a
customer-centric organization.ctiawireless.

questions find

Recruitmax will also provide services including a dynamic
customer information portal powered by powerful conceptual search technology ,
new dedicated support team members, and software usage and optimization
analysis. Similar to frequent flyer miles
and other loyalty programs' points plans, it is designed to recognize
customers and underscore how valuable they are to Recruitmax. headquarters in Ponte Vedra Beach, FL,
and international hubs in London and Sydney.com as well as through the official show site at
http://www.

tech newsgroup

Recruitmax Launches Enhanced Customer Support Services

Its clientele includes staffing
firms, medium-sized and multi-national Fortune 100 organizations.

home customer

To serve its customers more proactively , Recruitmax has added several new
positions, including: technical support analysts, training specialists ,
technical consultants, customer optimization analysts, quality assurance
analysts, knowledge managers and report consultants.

Note to editors: Trademarks and registered trademarks contained herein
remain the property of their respective owners. Media may contact the Business Wire Event
Services Group at tradeshow@businesswire.

support variety

Recruitmax added these new proactive service mechanisms to its innovative
suite of existing programs.

questions frequently

These new services will help Recruitmax more proactively support its
growing multinational client base.

computers lists

"Our software and services are second to none," said Derek Mercer,
Recruitmax founder and CEO.

product specific

A Customer Support
Manager will direct Recruitmax's support staff and maintain close contact with
customers.tradeshownews.

asked page

newsgroup customer

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