Domino's Pizza Drives Employee Retention with eLearning Program from Harvard Business School Publishing and National Restaurant Association Educational Foundat

Business Editors

BOSTON ----Harvard Business School
Publishing (HBSP) eLearning, the highly-regarded publisher of premier
leadership and management development programs, today announced that
Domino's Pizza (NYSE: DPZ ), the recognized world leader in pizza
delivery, has deployed the National Restaurant Association Educational
Foundation (NRAEF) Leadership + Management Program featuring Harvard
ManageMentor (R)PLUS to its current and potential managers across the
organization.
Integrated with Domino's learning management system, the NRAEF
Leadership + Management Program is available to employees through
Domino's Star Talent University intranet site, which offers employees
a collection of online learning courses and tools.org

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The program contains 37 topics tied to key management
issues and includes an Implementation Guide customized for the
restaurant and foodservice industry that provides step-by-step
instructions to facilitate a blended learning approach. For more information
on the NRAEF, visit www. The HBSP eLearning
division provides online leadership and management programs to a
growing list of more than 500 corporate eLearning clients. The eLearning product lines include Harvard
ManageMentor(R), The Essential Leader(TM) and Case in Point(TM).

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dominos.nraef.

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Following a successful pilot with senior executives,
Domino's now offers this leadership course in English and Spanish as a
core program for its managers at all levels, a strategy to increase
Domino's employee retention rates.
Following a pilot with Domino's senior executives in 2004, the
program was formally launched in January 2005, reaching leaders across
the company." More
information on the Company, in English and Spanish, can be found on
the web at www.

Most of these topics or fields have their own sub-categories in the directory.

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"One of our goals is to build and nurture a great culture at
Domino's Pizza," said Patti Wilmot, Executive Vice President, People
First , Domino's Pizza. Combining
premier content with flexible technology, HBSP eLearning is
transforming the way that important management ideas are shared in the
workplace.

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2 billion domestically and
more than $1. As the
nation's largest private sector employer, the restaurant and
foodservice industry is the cornerstone of the American economy,
career opportunities, and communities.org/resources/harvard .

Teams and groups are typical targets of intervention.

Goal to improve the organizations ability to solve it's own problems.

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Other
featured topics offered at Domino's include: Managing Your Career;
Assessing Performance; Coaching; Giving and Receiving Feedback;
Managing Difficult Interactions; and Setting Goals.com

About the NRAEF

The National Restaurant Association Educational Foundation (NRAEF)
is a not-for-profit organization dedicated to fulfilling the
educational mission of the National Restaurant Association.

Chief Learning Officer Magazine: CLO Discusses Benefits of Informal Learning; Changing Workforce Requires Continuous Learning Model

Culture and process are typical high priority targets of OD.

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Harvard Business School Publishing and the NRAEF will
exhibit at the show in booth #6300.eLearning.

Problem solving and decision making at all levels.

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Culture consists of basic assumptions, values, and norms of behavior that are viewed as the correct way to perceive, think, and feel.

Focus on the human and social aspects of the organization and in so doing also intervenes in the technological and structural aspects.

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About Domino's Pizza

Founded in 1960, Domino's Pizza is the recognized world leader in
pizza delivery . To read the article, visit www.

OD is applied behavioral science targeted at changing the total organization or system.

Continuous learning and self-reflection / self-analysis.

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Offering this
innovative learning and development tool to our team members is
another example of how we are investing in our future leaders and, in
turn, strengthening our culture. Focusing on three key
strategies of risk management, recruitment, and retention, the NRAEF
is the premier provider of educational resources , materials, and
programs, which focus on attracting, developing and retaining the
restaurant and foodservice industry's workforce.

Action Research - a participative model of iterative diagnosis and taking action.

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One of the greatest benefits of this
tool is that it is self-paced and accessible to our team members
anytime, day or night.
"We see Harvard ManageMentor PLUS from the NRAEF and Harvard
Business School Publishing as a core offering within our learning
management system," said Denise Beson, Domino's Instructional
Designer, Learning and Development. The Domino's Pizza (R) brand, named a Megabrand
by Advertising Age magazine, had global retail sales of more than $4 .

Organizational Development (OD) is concerned with planned change in an organizational context.

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"The pizza business is a people business, and
everything we do involves putting our people first.

The major goal of OD is increased organizational effectiveness and individual development.

System thinking and total system change.

Seeks the betterment of both individuals and the organization .

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About HBSP eLearning

Harvard Business School Publishing (HBSP) is a wholly owned,
not-for-profit subsidiary of Harvard University. Visit
www.

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m. "It's something that everyone uses
across all grade levels and titles, and they continually go back to
the tools as a reference.6
billion in 2004, comprised of nearly $3.

Business Editors

CHICAGO----Leaders recognize the
importance of employee contributions to organizational performance ,
but technological innovations and global competition are pushing
employees to take more responsibility for productivity and customer
satisfaction. This Environment feature in the April issue of Chief
Learning Officer magazine looks at ways to capture informal learning
formally, ensuring that critical knowledge is available to help
employees keep up with increasing demands.

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Topics or fields that use methods also used in OD include: the learning organization , change management, organizational transformation, knowledge management, leadership, meeting facilitation / effective meetings, process analysis, process improvement and business process re-engineering (BPR ), strategic planning, total quality improvement, team building.

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CDT. Domino's Pizza was named
"Chain of the Year" by Pizza Today magazine, the leading publication
of the pizza industry and is the "Official Pizza of NASCAR.org
To learn more about the Leadership + Management Program offered by
the NRAEF , visit: http://www.

Encourages collaboration between leaders and members in managing culture and process.

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Since the roll-out in January 2005, nearly 300 team members have
taken courses online and completed 445 courses, for an average of 1.5
classes a user.

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Domino's selected the NRAEF Leadership + Management Program, which
is customized for the restaurant and foodservice industry, as a
foundation piece for its leadership and management development
curriculum. The product was
customized to match the learning objectives and branding within Star
Talent University.

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The roll-out of various topics coincided with specific
business initiatives underway, such as performance appraisals."
Through its primarily franchised system, Domino's operates a network
of 7,799 franchised and Company-owned stores in the United States and
more than 50 countries. A case study on the
Evangelical Lutheran Good Samaritan Society discusses how the
organization established its learning and strategic integration
department to support new systems and career plans for its 24,000
employees.

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"
Domino's will discuss its leadership development initiatives
during a panel discussion at the National Restaurant Association
Restaurant, Hotel-Motel Show in Chicago, Saturday, May 21, 2005, at
10:00 a. By blending these online learning components with
scheduled classroom sessions, Domino's minimizes the time managers
spend out of their stores. Domino's is listed on the NYSE under the symbol "DPZ.com

As culture has a heavy influence on both thinking and feeling even in highly technical/scientific fields , culture change is seen as necessary for lasting organizational improvement/ change/ transformation .