Pivotal Resources has published three highly respected
books on Six Sigma Deployment -- The Six Sigma Way , The Six Sigma Way Team
Fieldbook and What is Six Sigma? In addition, it has recently published What
is Six Sigma Process Management?, and What is Design for Six Sigma? The
company offers a range of process management solutions, serving Fortune 500
companies in diverse industries across the world.

management collection

Survey Scope, Timing, and Availability of Results: The survey is open to
all conference participants and those considering attending.

human whitepapers

Respondents
should be individuals directly involved in managing operational
transformation in their companies., 4th Floor, New York,
NY 10017. To register, call (888) 670-8200, email
www. LONDON and BRUSSELS, Belgium, Pivotal Resources,
a global leader in Lean Six Sigma strategy and implementation, today announced
a partnership with Ideas@Work , a leading Process Management consultancy based
in Brussels, Belgium.

reengineering solving

iirusa. The results from this inaugural survey will be presented at IIR's
Operational Transformation Summit, June 27-29 in San Diego, CA. The survey is most
appropriate for Operational Vice Presidents and Directors, as well as
Process Improvement Executives, HR and Organizational Development, Business
Unit Heads and Change leaders across all industries.

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Click here to participate in the survey:
http://www .asp?SID=121&bReg=0&bTool=0

Featured conference presenters include Dr.

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The company's approach to Process Management focuses on results
rather than strictly theoretical methods.

improvement organizational

Questions are
organized into three categories:

-- Previous operational transformation projects
-- Current or planned operational transformation projects
-- Results and lessons learned

All individual responses will be held confidential; only aggregate results
will be reported. Phone: 212-661-3500 ext. Fax: 212-599-2192 E-mail:
ekamper@iirusa.

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pmgbenchmarking. Beside its project and consulting
activities, Ideas@Work develops training programs and workshops that vary from
a general introduction to in-depth workshops on specific topics, such as
process measurement and process modeling.

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iirusa .
"Both our organizations share the same level of commitment to deliver
industry leading process improvement training, making this partnership a
perfect fit," said Eddy December 12-16, 2005

About Ideas@Work
Ideas@Work was founded in 2000 and specializes in Business Process
Management methodologies, techniques and related topics.

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Survey questions are primarily qualitative, and are intended for someone
knowledgeable about the operational transformation practices in your
company; the answers should not require research. VP, Chief
Integration Officer, Sprint Corporation; and many more.

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com), are sponsoring this
survey.com/public/survey/surveyintro.

improvement publications

About Pivotal Resources
Pivotal Resources is a global consulting and training firm that focuses on
organizational improvement through the implementation of Six Sigma, Lean and
related methodologies.

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(If you do not feel that
you have the background required to answer the questions, please forward
the survey to a more appropriate respondent in your company.

management publications

The survey is open to all qualified respondents from now
until four weeks after the conference event. Their customers include leading companies and organizations in the
finance, utilities, telecom, health care and public services sectors, often
operating in a multinational and cross-border environment.

articles transformation

With operations in North
America, Europe and Asia, the company is headquartered in Walnut Creek,
California.

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com/transformation.)

Survey will take approximately 15-20 minutes to complete. A team of
15 multilingual professionals with extensive practical experience, help large
and mid-size companies in designing, improving and implementing business
processes.

articles measurement

The Institute for International Research (IIR)
(www.
www.

To obtain further event information please contact: Elizabeth Kamper,
Institute for International Research , 708 Third Ave.com.

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Michael Hammer, Author of
"Reengineering the Corporation" and "The Agenda: What Every Business Must
do to Dominate the Decade"; M.

Pivotal Resources and Ideas@Work Form Strategic Alliance to Offer Lean Six Sigma Capabilities in Benelux

change performance

iirusa. Please
mention your priority code when registering: M1789XPR

In 2004, the Qfor quality label was granted for delivering maximum
customer satisfaction, for both consulting and training services.

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pmgbenchmarking.com/transformation .

publications areas

PRESS RELEASE Is Your Company Driving Enterprise Change Through Operational Transformation?

com) and the Performance Measurement Group, LLC, a PRTM
benchmarking subsidiary (www. Survey results will be provided first
at the IIR Operational Transformation Summit and subsequently to all
participants via email once final submissions have been tabulated and
synthesized. Jeannine Strandjord, Sr.

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3018 . Through this alliance Pivotal Resources and Ideas@Work
will closely partner to offer Six Sigma consulting , training and project
coaching services across Belgium, Netherlands and Luxembourg
Ideas@Work specializes in Process and Project Management, helping mid to
large sized companies in designing , improving and implementing their business
processes.

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- - kjjkjk

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