CHAPEL HILL, N.
- Workers' compensation program cost per supported employee is 45% lower
at $29 for best performing companies compared to the benchmark average
of $53; their program cost per claim is 65% lower at $458 than the
benchmark average ($1,327).

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, With baby-boomers on the brink
of retirement, some industries predict losing up to a third of their total
workforce in the next few years. Or, contact Dexter Beals
at (919) 767-9229 or at dbeals@best-in-class.

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Read more about this benchmarking research in our complimentary study
summary, which contains sample best practices and data
graphics: http://www3.htm .

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best-in-class. For more
information, call 919-403-0251 or visit http://www.best-in-class. The extensive study reveals
structure, staffing, productivity and cost metrics some of which include:
- Top quartile companies handle 36% more workers' compensation claims per
Full-time Equivalent (102 claims per FTE) than companies at average (75
claims per FTE).

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com/rr550. The report also contains:
- Real-life examples of companies' career path planning and succession
worksheets
- Corporate succession planning profiles of benchmark partners
- Succession competencies, measurements and process diagrams

"You would not embark upon a long trip without plans to refuel and
replenish supplies," says Chris Bogan, president and CEO of Best Practices,
LLC.com .

ABOUT BEST PRACTICES, LLC
Best Practices, LLC is a research and consulting firm that conducts work
based on the principle that organizations can chart a course to superior
economic performance by studying the best business practices, operating
tactics and winning strategies of world-class organizations.S.

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As
a result, the company doubled the required employee training from 40 to
80 hours annually . "A company that does not identify strong leadership material may score
early victories but will ultimately lack the human resources for long-term
success.htm .

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htm .htm .best-in-class .

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com/bpp., Workers' compensation
departments, like other employee service functions, are under pressure to
reduce costs, set headcount targets during growth periods and predict
appropriate resourcing levels.. Steel and
The Boeing Company.
To browse Best Practices, LLC's related Human Resources Administration
research and download additional study summaries,
visit http://www3.

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- Over three quarters of benchmarked companies elect to be self-insured
and almost all companies have unionized employees.

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- A leading manufacturing company mandates that about 85 percent of its
1,000 employees be enrolled in some type of training course at any one
time .com/rr570.

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Succession Planning: Maximizing Gains Through Continuous Improvement

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"
To download a free report summary,
visit http://www3.
The study, released April 2004, assesses the cost effectiveness and
efficiency of complex workers' compensation programs and provides a
comprehensive look at staffing, structure and outsourcing trends in this area
of Human Resources administration .com/rr548.

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For example:
- One technology company found that each dollar invested in employee
training and education had a greater than $30 return on investment.com/rr550.

The insights presented in this study are drawn from an in-depth survey of
industry leaders, including Bombardier Aerospace, Cisco Systems,
ChevronTexaco, ConocoPhillips, DaimlerChrysler, DTE Energy, Lucent
Technologies, Northrop Grumman, Raytheon, SBC Communications, U.

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htm shows how
companies align employee development and career path definition with corporate
goals.best-in-class. From facilitating peer-to-
peer networking and conducting customized benchmarking research to providing
on-demand best practices, Best Practices, LLC offers solutions for all your
benchmarking needs.

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best-in-class . Available subject areas
include:
- Benchmarking HR Service Center Processes (PHR-207)
- Corporate Medical Services Administration (PHR-208)
- HR Administration: Shared Services , Outsourcing + Cost Reduction
(HRS-57)
- Coming Soon: Benchmarking Employee Benefits Administration

ABOUT BEST PRACTICES, LLC
Best Practices, LLC, conducts work based on the simple yet profound
principle that organizations can chart a course to superior economic
performance by studying the best business practices, operating tactics and
winning strategies of world-class companies.

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C.htm .

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Excellence in Worker's Compensation Program Administration is available
with a complimentary study excerpt
at: http://www3.

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Forward-looking organizations guarantee
future innovations and continual success by identifying and growing tomorrow's
leaders.
"Best Practices in Career Path Definition and Succession Planning,"
available online at http://www3. For more information about
this report or other benchmarking reports, contact James Toomer at
(919) 767-9278 or at jtoomer@best-in-class.

HR Administration Excellence: Cost Staffing + Structure of Workers' Compensation Programs

For more information call 919-403-0251 or
visit http://www3.

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.com/rr570.

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Based on executive interviews and secondary research from 35 top
companies, "Best Practices in Career Path and Definition and Succession
Planning," outlines multiple strategies for identifying potential leaders ,
matching executives with the right position and aligning succession plans with
an organization 's culture and growth goals.

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best-in-class.

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The company attributes this education for its recent increase in
production rate that allowed the company to exceed competitors by
nearly 50 percent .C.com . Specializing in leading-edge
benchmarking research, Best Practices, LLC probes critical issues that drive
organizational impact, influence and efficiency.

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CHAPEL HILL, N.best-in -class.

Other metrics featured in this study include:
- Annual number of claims per FTE (full-time equivalent)
- Number of employees supported per FTE
- Annual cost per workers' compensation claim
- Breakdown of annual new and open claims
- Number of third party administrators/carriers overseen
- And more.

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According to research by consulting firm Best Practices, LLC, world-
class companies maximize their human capital by strongly incorporating
continuous staff education into performance development initiatives. To accomplish workers' compensation activities,
53% of benchmarked companies choose a combination of internal and external
staff, according to a new study by benchmarking leader Best Practices, LLC.com /.

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