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The services to be provided by PlanGraphics include an analysis of
the GIS requirements of the water and sewer company, the design and
specification of the GIS infrastructure, preparation of the
comprehensive data model, and preparation of a plan for the
implementation of the planned system.

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PlanGraphics has headquarters in Frankfort, Ky. On the Web:
www.

com or
contact sales@jcube.

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We estimate that help desk productivity can be increased by 15 - 40%
by decreasing first call resolution time and enhancing first call prevention,"
said Sam Melehy, Managing Partner at JCube. "KnowledgeBroker Computer Support KnowledgeBases
integrated and supported by JCube will add great value to current and future
Peregrine customers by reducing cost and increasing the quality of their
support services . The company licenses one of the largest
KnowledgeBases of prepackaged support solutions for help desk technicians and
end user self help.

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JCube and KnowledgeBroker Inc. Announce Strategic Partnership

For sales information, please visit our web site at http://www.

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, a company of Grupo Somague
(http://www. PlanGraphics' experience with
spatial information systems and e-services capabilities provides a
critical discriminator among other IT consulting and integration
firms. JCube to Be Exclusive Provider of KBI Knowledge Solutions for Peregrine
Customers in North America

SAN DIEGO, JCube, a leading provider of Workplace
Management software and services, and KnowledgeBroker, Inc. (KBI) today
announced a strategic partnership which will bundle KBI's knowledge content
and tools with JCube services and support."

About JCube
Founded in 1996 and headquartered in San Diego, California, JCube is a
leading provider of workplace management consulting and software solutions,
focusing on IT Service Desk, Asset Management , Facilities Management and
mobile integration.

integration geared

PlanGraphics Selected for GIS Implementation in Pacos de Ferreira Portugal

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pt/site2004/eng/), at the Municipality of Pacos de
Ferreira, Portugal.A .

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(http://www. These pre-packaged
solutions encompass both content and best practices workflow , and are targeted
at enhancing productivity of help desk personnel and end users.

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PlanGraphics has recently announced its intent
to merge with ICEWeb (OTC:ICEW), a leading provider of integrated
enterprise networking and security solutions, content delivery
software, and related professional consulting services.

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Under the terms of the agreement, JCube will provide exclusive sales,
support and consulting services for KnowledgeBroker's knowledge content and
tools throughout North America for the Peregrine tool set. The company provides a broad range of solutions including
the JCube Mobile (TM) product line, which provide out-of-box integration with
leading enterprise applications such as Peregrine's ServiceCenter, AssetCenter
and TRIRIGA's FacilityCenter.jcube.

surveillance enhancing

Business Editors /Technology Editors

FRANKFORT, Ky.

About KnowledgeBroker
Founded in 1992, KnowledgeBroker , Inc.

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PlanGraphics, founded in 1979, is a full life-cycle systems
integration and implementation firm providing a broad range of
services in the design and implementation of information technology in
the public and commercial sectors.com or +1-858-486-9567 ext.

enhancing elephant

com.

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In addition, PlanGraphics will
provide technical advisory services during the implementation and will
prepare an updated implementation plan for subsequent phases at the
close of initial implementation."
"KnowledgeBroker is very pleased to work with JCube in offering the
optimum complete solution for Peregrine customers," said Brad Stanley,
Managing Director of KBI.

pink elephant

(Pink Sheets: PGRA) has been selected to provide geographic
information system (GIS) planning, design and implementation services
for implementation of the GIS water distribution and sewage system of
AGS Pacos de Ferreira S., and regional
offices in Maryland, Colorado and New York.plangraphics.

proactive restructuring

A. represents worldwide leaders of
knowledge distribution technology.

factor workflow

In the project, PlanGraphics will serve as a subcontractor to
Sociedade Lusa de Geoengenharia (SLG), within their joint project with
Engigas - Tecnologia Multi-Servicos de Engenharia, S. JCube also specializes in implementation
consulting services and is a reseller of these software products .

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html), the engineering firm serving
as prime contractor for the GIS development and implementation . 204.

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somague.
"With the JCube, KnowledgeBroker and Peregrine knowledge management
solution , customers can easily deploy a complete solution and realize ROI very
quickly.

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The company
has offices in North America, Netherlands and Spain.

elephant geared

----PlanGraphics, Inc.

elephant factor

engigas.pt/ing/index. JCube will also
provide pre-packaged integration between KBI knowledge packs and Peregrine's
ServiceCenter , Get-Service and Get-Answers products. "Customers can achieve Proactive
status in the IT Service Evolution by deploying this solution as part of
Peregrine's Service Alignment product offering.

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This will allow Peregrine's
ServiceCenter, Get-Service and Get-Answers customers to streamline operations
and dramatically increase productivity for help desk personnel and end users,
thereby reducing operational costs. KBI's knowledge-based support products save time, reduce
costs, and increase the efficiency of customer technical support.