----SERENA Software, Inc. All other products
or company names are used for identification purposes only, and may be
trademarks of their respective owners. is a leading developer of enterprise software for
businesses using the BlackBerry wireless platform, developed by Research In
Motion.

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"The
combination of Serena solutions with ABS's hosting capabilities is an
industry first. For more
information, please visit www.com/blackberry

More about NeedTEXT Monitor for BlackBerry Enterprise Server:

NeedTEXT Monitor for BlackBerry Enterprise Server is specifically
designed to monitor and report on the performance of BlackBerry deployments
and BlackBerry Enterprise Server.

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e-office offers a broad range of services among which developing
(mobile) solutions, training and support. For more information, visit the
e-office website: http://www. All other trademarks are the exclusive properties of their
respective owners.

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, a leading provider of customized
outsourced IT solutions for helpdesk, desktop, deskside and network
support and services, today announced an expanded partnership between
the two companies. Serena's products
and services automate process and control change for teams managing
development, web content, and IT infrastructure.serena. Epoch
Integration helps us to meet these high expectations.

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ABS Associates and Serena have successfully partnered to
deliver process and change control to more than 300 clients.

e-office Chooses Epoch Integration To Enable 24 /7 Monitoring of BlackBerry Customers

It is especially important for
employees 'on the go' to have access to their e-mail, calendar and business
applications, any place and any time. Visit http: //www.

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About Serena

Serena Software (Nasdaq:SRNA) is the largest company solely
focused on managing change in the IT environment.

The BlackBerry and RIM families of related marks , images and symbols
are the exclusive properties and trademarks of Research In Motion
Limited.

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"
ABS Associates has extensive experience in implementing Serena
solutions . In
addition, ABS has embedded TeamTrack in its ABShelp application for
Help Desk services since 2000.

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(Nasdaq:SRNA), the largest company
solely focused on managing change throughout the application
lifecycle, and ABS Associates Inc. The software also increases IT efficiency by
automating BlackBerry administrative tasks that today need to be manually
performed.needtext.

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S.e-office. Founded in 1997 , Epoch Integration
is headquartered in Toronto, Canada.

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The ABS host site offers multiple redundant switches along with
Department of Defense-level security to provide maximum security of
data managed by TeamTrack, a Web-architected, secure and highly
configurable process and issue management solution for application
development and IT change and issue management, as well as business
process enforcement , which is key to providing the audit trails
required for many types of regulatory compliance. The company serves North America's
most dynamic businesses with on-site and on-line helpdesk, network ,
and deskside support. The new Web-enabled Help Center expands ABS'
capability worldwide and meets the needs of a diverse and dispersed IT
environment. Army, in addition to small and
medium-sized businesses around the globe.

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Business Editors/High-Tech Writers

SAN MATEO, Calif. It gives organizations the ability to
proactively manage their BlackBerry infrastructure, helping them maintain a
highly available and efficient service to their BlackBerry end users.

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SAFE is a trademark of SERENA Software, Inc.
Netherlands-based e-office is an ICT-specialist offering managed
BlackBerry solutions to its corporate customers. For organizations that prefer
not to manage BlackBerry Enterprise Server(TM) on their own, e-office provides
a cost-effective, fully managed alternative. The
application will also gather key performance data about BlackBerry Enterprise
Server and BlackBerry handheld users that e-office will use to optimize their
managed services for their customers.e-office. We provide our customers with a complete working environment,
including the right (mobile) portal solutions , based on IBM, Microsoft and RIM
technologies. The company's products, including the popular NeedTEXT suite, are
focused on enhancing the capabilities of organizations responsible for the
implementation , management and support of BlackBerry solutions.

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With their NeedTEXT
Monitor solution, our administrators are able to monitor the BlackBerry
environment of our customers and help them maintain a highly available mobile
working environment.

About e-office

From its start back in 1991 e-office has helped organizations in
optimizing the work processes of their professionals by implementing ICT
solutions.com

About Epoch Integration

Epoch Integration Inc.

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Under the agreement, ABS Associates now offers a new "on-demand"
hosted service utilizing Serena(R) TeamTrack (R). ABS Associates will
continue to represent and resell Serena software products directly to
customers . Based on 25 years of
innovation in process and configuration management, Serena's SAFE(TM)
solutions enable customers at more than 15,000 sites worldwide,
including 98 of the Fortune 100, to improve IT governance, mitigate
risks, support regulatory compliance, and boost productivity and
quality . With NeedTEXT Monitor, e-office's employees will be able to define
event thresholds and alert notification settings specific to the health of
BlackBerry Enterprise Server and the physical hardware on which it resides.com and the U.

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abs-inc.com

Serena and TeamTrack are registered trademarks of SERENA Software,
Inc. All Rights Reserved

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, Europe, and Asia Pacific. We advise our customers on their mobile strategy and implement the
solutions needed.epochintegration.

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Copyright (C) 2005 SERENA Software, Inc.
To ensure that their BlackBerry offering is as robust as possible ,
e-office will use Epoch Integration's NeedTEXT Monitor for BlackBerry
Enterprise Server to monitor their customers' BlackBerry infrastructure on a
24/7 basis."

More about e-office BlackBerry services:

e-office has many years of experience developing (portal) solutions for
BlackBerry . e-office is a certified BlackBerry ISV Alliance Program
partner of RIM.

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+ ROLLING MEADOWS, Ill.

"We are very excited about partnering with Serena to bring value
to clients who are interested in user productivity and controlling
support costs while improving workflow and business processes ," said
Rosemarie Mitchell, CEO and President of ABS Associates, Inc. Serena is headquartered in San Mateo, California, with
offices throughout the U. For more information, access the ABS home page at
http://www.
NeedTEXT Monitor's unique web-based monitoring console will allow e-office
administrators to view their customers' BlackBerry service health, remotely
and securely over a site-to-site VPN connection with encryption. For more information, visit the e-office website:
http://www.

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Erik Vos, Commercial Director e-office: "For our customers, mobile
working is becoming more and more important. In
addition, NeedTEXT Monitor captures critical system and user performance
statistics that can be used for analysis, optimization and performance tuning
of the BlackBerry solution.

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ABS Associates to Sell and Offer Hosted Service of Serena TeamTrack; Serena Software and ABS Associates Expand Partnership

com

About ABS Associates

Founded in 1982, ABS is the leading provider of high level IT
solutions to major corporations. More information is available at http://www.

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The company
currently provides network management solutions to such high-profile customers
as TD Securities , Walmart.

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, a leading
provider of software solutions that enhance the capabilities of organizations
responsible for the support of the BlackBerry(R) wireless platform, developed
by Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM), today announced that its
BlackBerry infrastructure solutions have been chosen by e-office to help the
company ensure high-performance managed BlackBerry services to its enterprise
customers.S.

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Service provider will use Epoch Integration's NeedTEXT Monitor for
BlackBerry Enterprise Server to ensure high availability BlackBerry
services for its enterprise customers

TORONTO, March 6 - Epoch Integration Inc. They expect an even higher availability
of the mobile work environment than the standard work environment. We help our customers in realizing a reliable mobile
infrastructure, train employees and offer system administration (hosting
included ) and support.com.

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- - kjjkjk

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