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information about COLA accreditation services and educational products, and
on-line educational opportunities please call 800-981-9883 or visit COLA's Web
Site at http://www.

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LONDON and BRUSSELS, Belgium, Pivotal Resources,
a global leader in Lean Six Sigma strategy and implementation , today announced
a partnership with Ideas@Work, a leading Process Management consultancy based
in Brussels, Belgium.

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21st Physician's Office Laboratory Symposium May 3-6 San Diego CA

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Pivotal Resources and Ideas@Work Form Strategic Alliance to Offer Lean Six Sigma Capabilities in Benelux

org.

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, COLA and the University of
Wisconsin, School of Medicine and Public Health will jointly sponsor the 21st
POL Symposium in San Diego, California, May 3-6, 2006.

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"Both our organizations share the same level of commitment to deliver
industry leading process improvement training, making this partnership a
perfect fit," said Eddy December 12-16, 2005

About Ideas@Work
Ideas@Work was founded in 2000 and specializes in Business Process
Management methodologies, techniques and related topics., Chief, Laboratory Field Services will present
Laboratory Licensure in California - What we Learned in the Past
Prepares us for our Future
-- Bea O'Keefe, CLS, MBA , Section Chief, Laboratory Field Services
Facility Licensing will present CLIA and State Requirements to Get
Paid for Lab Tests
-- Robert Thomas, Chief, Personnel Licensing Section, will present
California Clinical Laboratory Personnel Requirements

To find out more information on the 21st POL Symposium, visit
http://www.org/pol21.

completing healthcare

A team of
15 multilingual professionals with extensive practical experience, help large
and mid-size companies in designing, improving and implementing business
processes.

In addition, prominent officials from the California Department of
Health's Laboratory Field Services Laboratory Licensure Program will conduct
educational sessions on important topics affecting California physicians and
healthcare professionals.

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Beside its project and consulting
activities, Ideas@Work develops training programs and workshops that vary from
a general introduction to in-depth workshops on specific topics , such as
process measurement and process modeling. Pivotal Resources has published three highly respected
books on Six Sigma Deployment -- The Six Sigma Way, The Six Sigma Way Team
Fieldbook and What is Six Sigma? In addition, it has recently published What
is Six Sigma Process Management?, and What is Design for Six Sigma? The
company offers a range of process management solutions, serving Fortune 500
companies in diverse industries across the world.

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With operations in North
America , Europe and Asia, the company is headquartered in Walnut Creek,
California. The POL Symposium is
designed to meet the education and networking needs of physicians and
healthcare professionals in the office laboratory industry while providing
laboratory professionals with CME and CEU credits .

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We are an
independent accreditor whose practical, educational standards have a positive
and immediate impact.

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The company's approach to Process Management focuses on results
rather than strictly theoretical methods.
The 21st Physician's Office Laboratory (POL) Symposium is tailored to meet
the laboratory professional's needs in California and will provide attendees
with the opportunity to hear key government officials speak on the laboratory
industry.S.

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cola.

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The symposium will focus on providing educational tools for issues
unique to California healthcare professionals , including a phlebotomist track
to assist them in meeting their biennial CEU requirement.

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Their customers include leading companies and organizations in the
finance, utilities, telecom, health care and public services sectors, often
operating in a multinational and cross-border environment .

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CLIA and other regulatory requirements, act in accordance with
quality systems, and provide the best possible patient care.

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In 2004, the Qfor quality label was granted for delivering maximum
customer satisfaction, for both consulting and training services.

About Pivotal Resources
Pivotal Resources is a global consulting and training firm that focuses on
organizational improvement through the implementation of Six Sigma, Lean and
related methodologies. Our services enable clinical laboratories and staff to
meet U.

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COLUMBIA, Md.html .

About COLA
COLA, completing over 33,000 laboratory surveys, is the premier clinical
laboratory education , consultation, and accreditation organization.cola.

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Through this alliance Pivotal Resources and Ideas@Work
will closely partner to offer Six Sigma consulting, training and project
coaching services across Belgium, Netherlands and Luxembourg
Ideas@Work specializes in Process and Project Management , helping mid to
large sized companies in designing, improving and implementing their business
processes .
Notable speakers and topics include:

-- Karen Nickel, Ph.