Avaya's solution speeds service for our busy members and
frees
up our highly-skilled agents to handle more of the priority roadside
assistance calls they are trained
for.
"Avaya works with organizations like AAA of Minnesota/Iowa to integrate
speech communications
into the heart of their business," said Eileen Rudden,
Avaya vice president, enterprise communications
applications division. Top Finishers Win in Each Category Based on Online Visitor Popularity
COSTA MESA, Calif. The winning vehicles in each category received
top honors based on the
number of visitors who researched pricing information
online at http://www.com 2005 Visitors' Choice
Award were chosen
based solely on how many times our online visitors requested information about
these particular vehicles," said Don Christy, Jr.A.A.
oscar americans
At the end of this automated
process, AAA
will prepare and mail the appropriate TripTik maps, tour books, a
trip itinerary and directions,
and other related travel material.com, a leading
vehicle information website, today announced the
winners of the NADAguides.NADAguides.com
N. Travel insurance includes medical insurance or life
insurance while traveling abroad, as well as trip specific products, such as cancellation insurance
.
baja brokers
A new product line, which was introduced specifically
for production at the Perris plant, complements
the product offering at the
nearby plant in Riverside, California.
About Fleetwood
Fleetwood Enterprises, Inc. Actual results, events
and performance may differ materially.
The
company also counts on voice automation to let members calling roadside
assistance update their status
, find out estimated time for help to arrive or
cancel calls. This implementation
also features
voice recognition applications custom-designed for the auto club
by Nuance and Gold Systems, both
members of the Avaya DeveloperConnection
program which promotes the development, compliance testing
and co-marketing of
innovative third-party products compatible with standards-based Avaya
technologies
.
About Avaya
Avaya Inc.padilla loyalist
This Fortune 1000 company, headquartered in
Riverside
, Calif.fleetwood. and MINNEAPOLIS,
When AAA of Minnesota/Iowa sought to enhance customer service
, it required a
self-service solution that could support a range of customer needs --
including
key roadside assistance requests and trip itinerary creation -- all
while driving new cost-efficiencies
throughout its business.avaya.com
website growing more than 19% and overall, traffic to the Motorcycle
section
of the site grew the most, with an overall increase in visitors of more than
30%.travelers motorists
The
plant will then
transition to producing Prowler, Wilderness and Terry products. "We have seen a measurable
improvement
in customer satisfaction by using automated speech, compared to the previous
touchtone
system.avaya.com publishes vehicle information.com
accessed more than 148 million vehicle values
in 2005. Power Sports information was
particularly popular, with traffic to that section of the
NADAguides.com 2005 Visitors' Choice Award winner was chosen in each
of the vehicle categories NADAguides
.marketers padilla
D.sage brokers
"This plant has a history of more than 30 years of quality work
and we look forward to continuing
that success.
AAA of Minnesota/Iowa incorporated Avaya speech self-service applications
to
help traveling motorists in need, vacationers planning holiday trips and
other callers requiring
fast service and accurate information. This creates a single virtual contact center
operation that
is centrally managed to support Avaya MultiVantage applications,
including the industry-leading Avaya
Communication Manager IP telephony
software.
Winners of the NADAguides.com 2005 Visitors
' Choice Award Announced
newscom. "That's what makes this award so special.aircraft loyalist
The Edgerton plant
was originally opened in 1969 and closed in December
2004. These risks and uncertainties include
, without limitation, the
cyclical nature of both the manufactured housing and recreational vehicle
industries; ongoing weakness in the manufactured housing market; continued
acceptance of the Company
's products; the potential impact on demand for
Fleetwood's products as a result of changes in consumer
confidence levels; the
effect of global tensions, gasoline prices and other factors on consumer
confidence;
expenses and uncertainties associated with the introduction and
manufacturing of new products; the
future availability of manufactured housing
retail financing, as well as housing and RV wholesale
financing; availability
and pricing of raw materials; changes in retail inventory levels in the
manufactured
housing and recreational vehicle industries; competitive pricing
pressures; the ability to attract
and retain quality dealers, executive
officers and other personnel; and the Company's ability to
obtain financing
needed in order to execute its business strategies.brokers americans
Smith, president and chief executive
officer of Fleetwood
Enterprises. Such statements reflect the current views of Fleetwood with
respect
to future events and are subject to certain risks, uncertainties, and
assumptions, including risk
factors identified in Fleetwood's 10-K and other
SEC filings. The RV and Boat sections of NADAguides
.sanborn homeowners
(Logo: http://www. Visitors to NADAguides.A.com) is the world's largest
publisher of vehicle
valuations and specification information for new and used
cars, trucks, vans, and SUVs, as well as
van conversions, limousines, classic
and collectible cars, boats, RVs, motorcycles, snowmobiles,
personal
watercraft and manufactured housing.
instant americans
is a leading producer of recreational vehicles
and manufactured homes.motorists auto
"
In addition, the Company's previously announced new plant in Perris
,
California, is now producing manufactured homes, the first of which will be
completed this Friday
. designs, builds and manages communications networks for more
than 1 million businesses worldwide
, including over 90 percent of the FORTUNE
500(R).4 million visitors with more than 604
million
pages of the website viewed by online vehicle shoppers from January 1
to December 31, 2005, an increase
of 12%. A list of the 2005
winners follows.D.marketers oscar
(NYSE: FLE), a leading producer of recreational vehicles
and manufactured
housing, announced today the re-opening of its Edgerton, Ohio, plant. The
plant
will initially manufacture travel trailers for orders placed by the
Federal Emergency Management
Agency (FEMA) as part of the agency's disaster
relief plan in the aftermath of Hurricane Katrina
. Under the direction of the Riverside
facility's management team with a separate production management
team, the
Perris plant has approximately 100 employees., is dedicated to providing quality, innovative
products that
offer exceptional value to its customers. Munson, Director - Investor Relations (951
) 351-3650
, NADAguides.com (http://www.boat trailer
New Vehicles
- New Car: 2005
Nissan Altima 2.5S, $19,800 MSRP
- New Truck: 2005 Chevrolet Silverado 1500, $30,195 MSRP
- New SUV: 2005 Hummer H2, $52,430 MSRP
Used Vehicles
- Used Car:
1998 Toyota Camry, $5,300 - $7,450 Retail Value Range
- Used Truck: 2000 Chevrolet Silverado
C1500, $10,175 - $12,425 Retail
Value Range
- Used SUV: 1999 Chevrolet
Tahoe LS, $6,500 - $8,425 Retail Value Range
Classic/Collectible/Special Interest
- Collectible Car: 1965 Ford Mustang, $13,500 - $22,100 Retail Value
Range
- Special Interest Car: 2002 Chrysler Prowler, $31,075 - $39,700 Retail
Value Range
- Exotic Car: 2000 Saleen S7, $432,000 Recent Sale
- Truck: 1972 Chevrolet C10 Pickup, $8,800 - $18,000 Retail Value Range
- Muscle
Car: 1966 Ford Mustang GT Fastback, $21,700 - $42,125 Retail
Value Range
- Sports Car: 1984 Chevrolet Corvette, $11,200 - $14,800 Retail Value
Range
- Luxury Car: 1979 Lincoln Mark V, $4,550 - $8,850 Retail Value Range
- Passenger Car: 1964 Chevrolet Impala SS, $22,900 - $45,500 Retail Value
Range
Motorcycles
- Motorcycle: Harley Davidson XL1200C, $8,500 - $10,000 Retail Value
Range
- ATV: Yamaha Grizzly 4WD, $5,000 - $7,100 Retail Value Range
- Antique Motorcycle: 1908 Harley Davidson Model 4, $76,950 - $106,575
Retail Value Range
Boats
- Power Boat: Bayliner 175BR, $7,800
- $9,600 Retail Value Range
- Sailboat: Catalina 320, $123,000 - $129,000 Retail Value Range
- Personal Watercraft: SeaDoo/Bombardier XP, $5,600 - $6,100 Retail
Value Range
Recreation Vehicles
- Truck Camper: Lance - Lancelite
, $12,700 - $16,900 Retail Value Range
- Motor Home: Winnebago Minnie Winne, $60,100 - $72
,300 Retail Value
Range
- Travel Trailer/Fifth Wheel: Jayco-JayFlight
, $12,200 - $19,400 Retail
Value Range
- Camping Trailer:
Fleetwood Grand Tour Elite, $6,100 - $9,300 Retail
Value Range
To learn about the winners of the NADAguides.
mexico oscar
Fleetwood operates facilities
strategically located
throughout the nation, including recreational vehicle,
manufactured housing and supply subsidiary
plants.
Contact: Lyle Larkin, Vice President + Treasurer (951) 351-3535 or Kathy
A. For
more information
visit the Avaya website: http://www.com for more information.com), offers a variety
of new and used vehicle
services in addition to valuation information.A.padilla oscar
"We are extremely
pleased to re-open our Edgerton facility, allowing us to
not only meet growing demand, but to also
bring jobs back to the area," said
Elden L.
Members can even use speech to order AAA's sophisticated
TripTik(R) maps
and travel guides for a cross-country drive by speaking a beginning and ending
address
, as well as the dates they are traveling. Each call handled by
Avaya speech self-service saves the
organization approximately $2 compared to
those fielded by a live agent.com
2005 Visitors' Choice
Award., President and CEO,
NADAguides.NADAguides.abroad oscar
The Perris plant will
supplement Fleetwood
's capacity at its Riverside and Glendale, Arizona,
facilities, allowing further participation in
the Southwest's healthy
manufactured housing market.com. This speeds service to AAA members,
while
boosting employee satisfaction among agents who are trained to handle
more detailed interactions
and help members in need.
"After incorporating Avaya's speech self-service into our business
, we are
seeing more members using automated self-service -- and using it to
completion," said
Joe Alessi, vice president of marketing and information
technology for AAA of Minnesota/Iowa.com
/speech. Focused on businesses large to small, Avaya is a world leader in
secure and reliable IP
telephony systems and communications software
applications and services. Compared to 2004,
traffic
to the site increased by 5.mexican insurance
For more information,
visit the Company's website at http://www.instant mexico
This press release contains certain forward-looking statements and
information based on the
beliefs of Fleetwood's management as well as
assumptions made by, and information currently available
to, Fleetwood's
management.AAA of Minnesota/Iowa Transforms Contact Center Operations with Avaya
Speech Self-Service
Using natural,
spoken commands, members are able to call AAA of Minnesota
/Iowa and use their
phone or cell phone to renew and upgrade memberships, request travel materials
,
get account balances or reach departments such as travel or insurance services. Driving the convergence
of voice and data
communications with business applications -- and distinguished by
comprehensive
worldwide services -- Avaya helps customers leverage existing
and new networks to achieve superior
business results.com 2005 Visitors' Choice
Award, and to learn about virtually every vehicle on the
market today, log
onto http://www.NADAguides.baja marketers
Production Also Commences at Housing Plant in
Southern California
RIVERSIDE, Calif. - Speech-enabled solution helps auto club speed
access to key emergency
roadside applications, improve customer satisfaction and save money
- Avaya and DeveloperConnection partners provide customized
voice-recognition
applications to serve company's unique needs
BASKING RIDGE, N. AAA of Minnesota/Iowa is
a prime example of how
today's companies are transforming through communications to make people more
productive, processes more intelligent and customers more satisfied.com. These are the top
vehicles
that our online shoppers were most interested in learning about and,
given the fact that more people
came to our website in 2005 than in any other
year in our history, the winners should feel proud
knowing they were the most
popularly researched vehicles among record-breaking numbers of NADAguides
.com
visitors. Appraisal Guides has earned the reputation as the recognized
authority for vehicle
valuations.Category is for insurance agents and marketers web sites that offer travel insurance to or
from Mexico.
oscar trailer
Fleetwood Re-Opens Travel Trailer Plant in Ohio
J.
With more of the club's routine
member services and transactions now
automated using speech, AAA's top-tier agents are free to handle
a greater
number of more complex requests and critical calls, including those for travel
planning
services and roadside assistance. "This
helps companies turn their communications into a competitive
advantage,
enhancing customer satisfaction and workplace mobility, while introducing new
avenues
to cost-savings.com for each make and model from January 1, 2005 to
December 31, 2005.com/cgi-bin
/prnh/20060125/LAW056LOGO)
According to company officials, the award is backed by the largest
number
of online visitors the website has ever registered, making 2005 the most
successful year
in the site's six-year history.com were close behind, with
visitor interest growing substantially
in those areas over 2004.marketers boat
(NYSE: AV), a leading global provider of business communications software
,
systems and services, which transformed AAA of Minnesota/Iowa's contact center
operations through
voice automation."
According to Alessi, Avaya speech self-service solutions also enable AAA
of
Minnesota/Iowa to secure significant new cost-savings."
Details on the AAA of Minnesota/Iowa
Implementation
The speech self-service solution Avaya delivered to AAA of Minnesota/Iowa
is
powered by Avaya Interactive Response, the company's award-winning software
platform for voice and
speech applications and a key component of Avaya's
suite of MultiVantage(TM) Communications Applications
.com.com represents.americans cancellation
, Fleetwood Enterprises,
Inc. Fleetwood plans to hire 150 associates with plans
to grow to 200
associates within the year. Appraisal Guides (NADAguides. Throughout its 72-year
history, N.loyalist boat
To achieve this
goal, the organization chose a speech self-service application from
Avaya Inc.
Consultants from Avaya Global Services helped AAA of Minnesota/Iowa
integrate speech
into its existing Avaya contact center operations, which
includes an Internet protocol-enabled Avaya
network linking agents at the
organization's Twin Cities regional headquarters with branch offices
in Des
Moines and Battendorft, Iowa.
"Winners of the NADAguides."
One NADAguides.
The company's consumer website,
NADAguides.com, is the most
comprehensive vehicle information
resource on the Internet today.motorists sage
For more information on Avaya's speech-enabled solutions, please
visit:
http://www. In all, one winner was chosen for a select group of
categories in which NADAguides
.
About NADAguides. Its website, NADAguides.mexican travelers
Working overtime to stay the Web's best reference!
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