8% percent of their CRO reservations were received from their brand
website in Q1-Q3 of 2004 (i.9%
of CRO reservations were sourced from third party retail Internet sites and
2.9% 21.
The new web services interface will be offered free of charge to
Elementool customers subscribing to its existing web-based services. "This represents the
next step in our continuing commitment to provide Elementool customers
superior performance and ease of use in an affordable solution.

online marketing

0%
Voice 34.net. The company's iHotelier booking engine
platform and website marketing programs enable hotels to better execute
strategies that increase business into their own websites.

Established in 1996 and headquartered in Chicago , TravelCLICK has over
8,000 customers in more than 140 countries around the world. Elementool has more than 40,000 subscribers in the
international marketplace.

About Elementool
Elementool is the leading provider of .elementool.

technology end

eTRAK is a quarterly benchmarking report that allows hotel chains to track
booking trends on the Internet and GDS. TravelCLICK's
competitive benchmarking reports provide hotels with price and booking
performance information, and the company 's exclusive electronic marketing
networks allow hotels and other travel related suppliers to target
promotional messages to specific travel agents and consumers when they are
booking travel.

About MarketLive, Inc.

MarketLive (http://www.

websites full

3%
Total Electronic 65."
The New York-based company specializes in subscription-based technology
solutions that deliver accuracy, functionality and scalability for the small-
to-mid-size business market (SMB).

corporation online

The conclusions , however, are directional for the industry
as a whole.com, hilton.

Reservation Sources for Major Hotel Brands - Q1-Q3 2004

Central Percent of Q1-Q3 Percent of Q1-Q3 Percent Change Q1-Q3
Reservation 2004 Reservations 2003 Reservations 2004 over Q1-Q3 2003
Office Reservations
Hotel Bookings

Retail Websites 3.9%
Total for CROs 100% 100%

The top ten Internet sites for 2004 YTD hotel bookings to brand CROs, in
order, were: Priceline, Expedia Retail, Expedia Merchant , Hotels." For individual retailers to increase their piece of
the $137B retail pie, Carrie Johnson says, "Existing customers need reasons
to increase their spend per online visit and new shoppers need to be
attracted by more than low prices.

retail specializes

eTRAK shows that 35. Slightly more than one-third , or 34.7%
Total Internet 30.6% 26. For more information about TravelCLICK's eTRAK report, email
etrak@travelclick.
Customers from all over the world use Elementool solutions as the foundation
of their project development and testing process. Elementool customers
include Fortune 500 companies, big five consulting firms, international banks,
auto-motor manufactures, business websites, IT consulting companies and
software start-ups.marketlive.

marketing full

TravelCLICK today released its year-to-date
results through third quarter from the company's eTRAK report,
demonstrating that Internet reservations received at the central
reservation offices (CROs) of the major hotel brands grew 23.2% of CRO reservations come through GDS channels, while
Internet sites contribute 30. The report allows subscribers
to compare their own performance versus their direct competitors and the
industry in general.

About TravelCLICK

TravelCLICK (www.

full websites

com.

3x specializes

The web
services -based solution offers users the ability to submit and retrieve
information in an XML-based format , giving customers the ability to automate
data storing and reporting.NET-powered web based management
tools such as help desk, bug and defect tracking and time tracking tools.

3 websites

3% of the brands'
centrally booked Internet reservations.6% from merchant sites.

The online shopping landscape is once again transforming, with demographic
indicators showing an increase in women shoppers, a significant decrease in
average household income as online shopping becomes more widely adopted,
and a significant decrease in the growth rate of online shoppers.com) is the leader in e-commerce software
solutions , helping middle-market direct marketers, retailers, and branded
consumer product companies build deeper, more profitable relationships with
their customers.

solutions online

e. marriott.6% 2. For additional information, please visit:
http://www.

full marketing

6%.

"Electronic channels continue to be the major source of CRO bookings.5%
Merchant Websites 2.8% 14.net) is the leading provider of solutions that
help hotels and other travel industry suppliers maximize profits from
electronic distribution channels.
"By offering a web services channel with an XML-based format, users will
have the ability to easily integrate enhanced functionality into their
existing systems," said Yaron Sinai , CEO of Elementool.

business full

0%
GDS Travel Agent 35.3% 4.

Elementool Brings New Web Services Solution to Project Management Market

consulting service

The Q1-Q3 2004 eTRAK report
highlights both the growth of electronic hotel bookings on the Internet and
the continuing importance of GDS e-commerce for hotel brands and chains.

Results from this study may differ from overall hospitality industry trends
on the Internet and GDS because eTRAK reflects only the performance of 30
major brands .
eTRAK results indicate that hoteliers are increasingly driving traffic to
and realizing gains from their hotels' brand sites, which saw one of the
highest percent changes in reservations for the first three quarters of
2004," said Ray Cohen, president and co-CEO for TravelCLICK.com, etc .), while 3.
With trends indicating a flattening of online sales growth overall, Carrie
Johnson , Senior Analyst at Forrester Research, sees the importance of sales
growth through the development of new markets and carefully chosen
technology innovations -- areas to look to drive sales growth in what is
becoming a fiercely competitive landscape. The MarketLive product is the company's
enterprise -class Java-based e-commerce application built specifically
to address the need for a powerful, effective online e-commerce
merchandising engine.

end consulting

4% -5.9% 63.

The eTRAK report covers all central reservation office booking results
including GDS, voice, and Internet bookings . With a
consumer audience staying relatively flat in numbers, the competition heats
up for "wallet share.

full e

The
report noted that brand websites were the source of 71.4% -11.6%
Brand Websites 21.8% 17. Feature to Provide Streamlined Data Storing and Retrieval ,
Application Customization Capabilities for Users

NEW YORK, Elementool , a leading provider of
project management and customer relationship management solutions, today
announced the release of a web-services interface for Bug Tracking, its
popular project management tool."

As an analyst in Forrester's Consumer Market Research team, Carrie follows
the impact of emerging technology on consumer retailing and notes that
retailers must selectively focus on innovations in technology, marketing,
and merchandising to better target consumers with improved offers and
engagement methods that are relevant at a segment and at a the personalized
customer level.

3x e

Major Hotel Chains Grew Internet Reservations by 24% 2004 YTD

2% 36.1% 36.

MarketLive 's E-Commerce Summit continues today with user training on the
latest software and sessions for online retail executives to engage with
peers to share insights and real world experience with online retail
practices.

specializes end

5% in the
first three quarters of 2004 versus the same time period in 2003.

1%, of CRO
reservations were made via phone.9% 4.0%
Opaque Websites 2.3% 2.7% -6. The unique information contained in eTRAK is intended
to help hotel companies decide e-commerce priorities, such as where to
invest their Internet advertising dollars and which sites create the best
returns.

However, its performance is attracting a
growing number of Fortune 500 organizations, including Unisys, Hewlett
Packard, Sony and others .

corporation 3x

The 30 major brands participating in this survey reported that, on average,
21.1% 24.5% -3.com,
Travelocity Retail, Travelocity Merchant, TravelNow, Hotwire , Orbitz Retail
and USA Hotelguide.travelclick. Users can also write applications that integrate
Elementool-housed organization data with customer testing tools, portals and
other system elements for a highly customized project management and reporting
tool.

PRESS RELEASE Forrester Research Shares Vision of Online Retail at MarketLive E-Commerce Summit

The MarketLive E-Commerce Summit continued today
with keynote addresses exploring growth in the online retail marketplace.