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Awards will be granted in seven categories, including:
-- Mobile e-mail
-- Field Service + Support
-- Sales Force Enablement
-- Mobile Office Solution
-- Extended Enterprise Computing And Connectivity
-- Mobile Security
-- Mobile Management

Why: The MEA Mobile Impact(TM) Awards provide industry recognition
for innovative business models and solutions for workforce
mobility. This information is
available -- free of charge -- to enterprise managers, solutions providers and
industry professionals.

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The MEA provides a vendor-neutral and technology-independent
clearinghouse for information about the mobile enterprise including news, case
studies, research, business analysis tools, and more.

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Business Editors/High-Tech Writers

SAN MATEO, Calif.html

About Enkata

Enkata provides industry-leading Operational Performance
Management applications to increase customer loyalty while lowering
costs in an easy to buy On-Demand model. Enkata's customers achieve rapid
increases in customer satisfaction and operations quality, while
lowering costs by eliminating sources of re-work and inefficiency.org.

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More information is available at www. More information can be obtained at
http://www.

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As a not-for-profit organization , the MEA is funded
through dues from participating vendors, service providers and systems
integrators .

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Who: The Mobile Enterprise Alliance, Inc. The awards represent the best practices in mobile
enterprise deployments, showcase successful IT organizations and
reward the decisions and hard work of IT managers as they
balance business outcomes and technical architectures.

About the Mobile Enterprise Alliance (MEA)
The Mobile Enterprise Alliance (MEA) is a global advocacy group promoting
the business benefits of workforce mobility to enterprise IT managers and
decision makers.

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Complete event details are
available at: http://www. WAKEFIELD, Mass.

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The event will
highlight why traditional methods of tracking customer satisfaction
and operational performance are failing many service organizations,
and how companies can uncover those failures.

Where: Online.

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Enkata solutions deliver value to Fortune 500 corporations in the
Healthcare, Communications, High Tech , Financial Services and other
industries.

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----Enkata, the
leading provider of Operational Performance Management applications
for service operations including claims, customer service and billing
operations , is sponsoring a free web seminar on April 26, 2005
featuring Uniprise, a United Health Group Company .

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Mobile Enterprise Alliance Extends Submissions Deadline for Mobile Impact(TM) Awards to Friday September 23rd

org/awards/

Details: The Mobile Impact(TM) Awards recognize innovative IT
organizations that successfully balance technology investments
with business objectives, and will be judged by editors and
industry analysts from leading organizations.

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Enkata to Sponsor Customer Service Operational Performance Web Seminar; Agenda Includes Guest Speaker From Uniprise a United Health Group Company and One of

enkata . This helps enterprise decision makers to make informed
decisions about the technical architectures within the context of enterprise
business objectives.

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com/news/register . Enkata applications are
designed to improve service-intensive operations such as customer
service , claims, and billing.

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When: Tuesday, April 26, 2005 9 a. (MEA), a global advocacy
group promoting the business benefits of workforce mobility to
enterprise end users and decision makers

What: The MEA Mobile Impact(TM) Awards program

When: Submission Deadline Extended to September 23rd, 2005
Awards will be announced in November 2005

Where: Submission guidelines and entry forms can be found at
http://www.

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Speakers will present how they identified previously unknown
causes of call volume and customer dissatisfaction.com or by
calling 650-227-6500. The MEA currently represents more than 1,100 IT members in 32
countries worldwide.

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What: Free Web Seminar: Does FCR Really Matter? Your Call Center
Metrics may be Missing the Point.